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"We were over charged for the room . We booked it at 139.99. Were charged 159.99 plus tax. " More

By a verified traveler on Mon 20 Jul 2020

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Hotel Description

Hotel near Sheep Creek Trail in Pagosa Springs

City center stay

You'll find Sheep Creek Trail and San Juan Historical Museum within a 15-minute walk of this Pagosa Springs hotel. Also, Pagosa Springs Center for the Arts is within 3 miles (5 km) and Pagosa Springs Golf Club is within 6 miles (10 km).

Free perks

This hotel features free self parking and free WiFi in public areas. Enjoy the free continental breakfast each morning. A fireplace in the lobby is also provided.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Apr 26 - Apr 27

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Pagosa Springs ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Inn Pagosa Springs

Everyone (5) Couples (2) Family (2)
5 out of 5

Posted by on Jul 1, 2023

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1 out of 5
We did not stay and ask for our reservation to be canceled and they said they could not and charged us. We need a refund and be sure that they did not charge us twice. This is the worst hotel I have seen in my 75 years.

Posted by on Oct 4, 2022

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1 out of 5
The property did not look like the picture advertised and it was dirty and no locks on doors and looked abandoned. Extremely rude desk clerk. They would not cancel our reservation or return our money. We have stayed at Quality Inns during the week and were very please with the other hotels. You should not have your logo on this terrible building.

Posted by on Oct 2, 2022

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2 out of 5
There was nothing unique. Part of the hotel is under construction and not safe . Not what was advertised at all ! No restaurant, no lounge . Nothing like the post online! Very disappointed!

Posted by on Aug 26, 2021

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1 out of 5
They failed to mention on the website they was under construction. Light fixtures was broken. The shields was cracked but still in the fixture. The door to all buildings didn’t lock so anybody could come in the building. They said the heater in the pool just quit but I found out later it’s been broken for 2 years. I was scared for my safety and well being so I asked for a refund. Yes, it was that bad. I can’t believe that Travelocity even allowed them to be listed on their site. Travelocity should really verify some of the hotels that are listed. I realize it wasn’t Travelocity’s fault. But Quality Inn needs to visit some of their hotels. This place was crap for $200 a night.

Posted by on Jul 20, 2021

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4 out of 5

Posted by on Jul 9, 2021

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4 out of 5
Buen servicio

Posted by on Jun 28, 2021

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3 out of 5

Posted by on Nov 23, 2020

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3 out of 5
We were over charged for the room . We booked it at 139.99. Were charged 159.99 plus tax.

Posted by on Jul 20, 2020

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4 out of 5
close to down town.........................................

Posted by on Aug 3, 2019

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Property Features

Free breakfast is served daily. Public spaces have free WiFi. Quality Inn Pagosa Springs also features coffee/tea in a common area, a fireplace in the lobby, and RV/bus/truck parking. Self parking is free. Smoking is allowed in designated areas at this Pagosa Springs hotel.

  • 79 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Pagosa Springs offers 79 air-conditioned accommodations with hair dryers and irons/ironing boards. This Pagosa Springs hotel provides complimentary wireless Internet access. Guests can make use of the in-room microwaves, coffee/tea makers, and minibars. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • Television
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving late must contact the hotel in advance to make check-in arrangements.

The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Car required
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Oak Ridge Lodge Pagosa Springs
  • Oak Ridge Pagosa Springs
  • Quality Inn Pagosa Springs
  • Quality Pagosa Springs
  • Quality Inn
  • Quality Inn Pagosa Springs Hotel
  • Quality Inn Pagosa Springs Pagosa Springs
  • Quality Inn Pagosa Springs Hotel Pagosa Springs

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.