- Check-in time starts at 2 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Kleopatra Saray Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
- One child stays free
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is available
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation is not required for facilities onsite
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Children stay free - maximum age 6
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property does not follow regional sanitization guidelines
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Individually-wrapped food options are not available
- Gap period enforced between guest stays - 24 hours
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 60 per vehicle (one way)
- Air conditioning fee: EUR 5 per day
- In-room safe fee: EUR 2 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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