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4.1 out of 5

"Nice getting away. Great Hotel and Casino. Great rooms !!! " More

By a verified traveler on Fri 22 Mar 2024

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Hotel Description

3-star hotel near Monarch Casino Black Hawk

In historical district

You'll be steps from Monarch Casino Black Hawk and within a 10-minute walk of Ameristar Casino Black Hawk. The Gilpin Casino and The Canyon Casino are also within 2 miles (3 km).

Casino, coffee shop

This hotel features a casino and 3 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Apr 29 - Apr 30

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Horseshoe Black Hawk ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Horseshoe Black Hawk

Everyone (6) Couples (9) Family (5)
5 out of 5
Nice getting away. Great Hotel and Casino. Great rooms !!!

Posted by on Mar 22, 2024

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5 out of 5
It’s great!

Posted by on Feb 27, 2024

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Comment from Hotel Management

Mar 2, 2024 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

4 out of 5
Richard at front desk had excellent people skills. Added the 14.75 resort fee without getting me completely disgusted.

Posted by , from MOLINE on Oct 12, 2023

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Comment from Hotel Management

Oct 26, 2023 by Neil

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

3 out of 5

Posted by , from SAN ANTONIO on Sep 21, 2023

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Comment from Hotel Management

Sep 22, 2023 by Neil

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.

5 out of 5
Wish they had a good restaurant. Cafe food terrible.

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 26, 2023 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

4 out of 5

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 17, 2023 by Neil

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

5 out of 5

Posted by on Feb 11, 2023

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Comment from Hotel Management

Mar 19, 2023 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

3 out of 5
Front desk staff not friendly, and the front desk manager checked us in, so no wonder the other staff the same way. Room smelled like onions or pickles, can’t put my finger on it!

Posted by on Jul 11, 2022

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Comment from Hotel Management

Jul 17, 2022 by Neil

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

1 out of 5
Made reservations 2 months before hand. Check in at 4pm. At 410 pm was told to come back in an hour that no clean rooms were available. Lobby smelled like sewage. Room was barely clean. Water spots in bathroom. All the food options had over an hour wait. The whole place is understaffed and over run by guests. You guys can do better, your a billion dollar company. Corporate greed at ots finest. I WILL NEVER BE BACK OR RECCOMEND TO ANYONE.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Oct 11, 2021 by Neil

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.

5 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Aug 15, 2021 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

About the Horseshoe Black Hawk

Location 401 Main St, Black Hawk, CO 80422

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A casino, multilingual staff, and ski storage are also featured at the business-friendly Horseshoe Black Hawk. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3-star Black Hawk hotel.

  • 240 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Casino
  • Deli
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Horseshoe Black Hawk offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Brew Brothers - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Roxy's Restaurant & Bar - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Dash Cafe - This delicatessen serves lunch and dinner. Open daily.

Starbucks - Onsite café. Open daily.

Taco Cantina - Onsite family restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 16.63 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Isle
  • Isle Casino Black Hawk
  • Isle Casino Hotel Black Hawk
  • Isle Hotel
  • Isle Capri Black Hawk
  • Isle Hotel Black Hawk
  • Isle Hotel Black Hawk
  • Isle Casino Black Hawk
  • Isle Casino Hotel Black Hawk Hotel
  • Isle Casino Hotel Black Hawk Black Hawk
  • Isle Capri Black Hawk
  • Isle Casino Hotel Black Hawk Hotel Black Hawk
  • Hotel Isle Of Capri
  • Isle Of Capri Hotel
  • Isle Of Capri Casino & Hotel
  • Horseshoe Black Hawk Hotel
  • Isle Casino Hotel Black Hawk
  • Horseshoe Black Hawk Black Hawk
  • Horseshoe Black Hawk Hotel Black Hawk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.