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4.1 out of 5

"It is so convenient, fairly close to the airport, clean and elegant, bank and shopping within the same building. It's a great location near where I wi ... " More

By a verified traveler on Tue 07 Mar 2023

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Hotel Description

Family-friendly hotel with a spa, connected to a shopping center in Guatemala City

Zona 11 stay

With a stay at this Zona 11 hotel, you'll be within half a mile (1 km) of Museo Miraflores and 2 miles (3 km) of Kaminaljuyu. National Museum of Archaeology and Ethnology and National Museum of Modern Art are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Bring the family and enjoy the bowling alley, children's pool, and kid-friendly dining. Enjoy the gym and perks like free self parking and free WiFi.

Deluxe Two Full Size Bed

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$123* Per night/room Mar 31 - Apr 1

Master Suite European Plan

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Two Full Size Bed Adult Only Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Business One King Bed Adult Only Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite European Plan

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe One King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tikal Futura Hotel & Convention Center ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tikal Futura Hotel & Convention Center

Everyone (11) Family (7)
5 out of 5

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 19, 2023 by Grand Tikal Futura Hotel

¡Hola Juan Carlos! Gracias por tu calificación, esperamos tenerte nuevamente con nosotros y que disfrutes de todos nuestros servicios.

4 out of 5
Very Good

Posted by on Sep 7, 2023

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Comment from Hotel Management

Sep 13, 2023 by Grand Tikal Futura Hotel

Hi Luis Alberto! Thank you for your review and feedback. Our staff will be happy to know about your satisfaction with their service. We hope to welcome you back soon!

1 out of 5

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jul 10, 2023 by Grand Tikal Futura Hotel

Dear guest, thank you for your feedback, we are sorry that we did not meet your expectations, but we will certainly be improving our processes to achieve customer satisfaction.

5 out of 5

Posted by on Apr 22, 2023

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Comment from Hotel Management

May 12, 2023 by Grand Tikal Futura Hotel

¡Hola Evelyn! Gracias por tu calificación, esperamos tenerte nuevamente con nosotros y que disfrutes de todos nuestros servicios.

5 out of 5
It is so convenient, fairly close to the airport, clean and elegant, bank and shopping within the same building. It's a great location near where I will be doing business.

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by Grand Tikal Futura Hotel

Dear Renato, Thank you for your review and feedback. Our staff will be happy to know about your satisfaction with their service. We hope to welcome you back soon!

5 out of 5

Posted by , from warner robins on Jan 26, 2023

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Comment from Hotel Management

Mar 7, 2023 by Grand Tikal Futura Hotel

Dear guest, Thank you for your review. We hope to welcome you back soon!

5 out of 5
This place is like a home away from home. The staff is courteous and friendly.

Posted by on Sep 1, 2022

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Comment from Hotel Management

Sep 5, 2022 by Grand Tikal Futura Hotel

Hi Ramona! Thank you for your rating, we hope to have you with us again and that you enjoy all our services.

3 out of 5

Posted by , from warner robins on Aug 27, 2022

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3 out of 5
not the kind of hotel quality i expected

Posted by , from Cape Coral on Apr 23, 2022

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Comment from Hotel Management

May 5, 2022 by Francis B

Dear Oscar. Thank you for your comments and rating. We would like you to provide us with a little more information if there was any inconvenience with your stay. Your comments help us to improve. We hope to have you back with us again and that you can enjoy another excellent stay with us.

4 out of 5
Good

Posted by , from Dallas on Apr 15, 2022

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Comment from Hotel Management

Apr 15, 2022 by Francis B

Dear Virginia. Thank you for your comments and rating. We hope to have you with us again and that you can enjoy another excellent stay with us.

Property Features

Tikal Futura Hotel & Convention Center offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 193677 square feet (17993 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Tikal Futura Hotel & Convention Center. An airport shuttle (available on request) is available for a fee. Free self parking is available. This Guatemala City hotel is smoke free.

  • 205 guestrooms or units
  • 11 levels
  • 4 buildings
  • Meeting rooms
  • 193677 sq ft of conference space
  • 17993 sq m of conference space
  • Built in 1996
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tikal Futura Hotel & Convention Center offers 205 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Hibiscus Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Eleven Bar - This bar specializes in Regional cuisine and serves light fare only. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Fitness classes on site
  • Rock climbing nearby
  • Bowling alley on site
  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires valid identification for all guests at check-in, regardless of age.

Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

Tikal Futura Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 245.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Tikal Futura Hotel & Convention Center

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GTQ 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 145.00 for adults and GTQ 75.00 for children
  • Airport shuttle fee: GTQ 100 per person (one-way)
  • Airport shuttle fee per child: GTQ 100 (one-way), (from 5 to 12 years old)
  • Early check-in fee: GTQ 482.00 (subject to availability)
  • Late check-out fee: GTQ 290.00 (subject to availability)
  • Rollaway bed fee: GTQ 245.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Tikal Futura
  • Grand Tikal
  • Grand Tikal Futura
  • Grand Tikal Futura Guatemala City
  • Grand Tikal Futura Hotel
  • Grand Tikal Futura Hotel Guatemala City
  • Grand Tikal Hotel
  • Hotel Grand Tikal
  • Hotel Tikal Futura
  • Tikal Futura
  • Grand Tikal Futura Hotel Guatemala/Guatemala City
  • Hotel Grand Tikal Futura
  • Grand Tikal Futura Hotel
  • Tikal Futura Hotel Convention Center
  • Tikal Futura Hotel & Convention Center Hotel
  • Tikal Futura Hotel & Convention Center Guatemala City
  • Tikal Futura Hotel & Convention Center Hotel Guatemala City

You should know

  • Pool access available from 5:30 AM to 7:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Tikal Futura Hotel & Convention Center.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.