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Embassy Suites - Chicago O'Hare - Rosemont

3.5-star property
5500 N River Rd, Rosemont, IL 1-855-201-7819
4.3 out of 5
Excellent!
See all 22 travelocity Reviews

"Cole to convention center " More

By a verified traveler on Mon 11 Mar 2024

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Hotel Description

Hotel near Donald E. Stephens Convention Center in Rosemont

O'Hare stay

A stay at this O'Hare hotel places you steps from Donald E. Stephens Convention Center and within a 5-minute walk of Rosemont Theatre. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and free perks like cooked-to-order breakfast and a casino shuttle.

Suite, 1 King Bed, Non Smoking (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room May 26 - May 27

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Chicago O'Hare Rosemont ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Chicago O'Hare Rosemont

Everyone (13) Couples (2) Family (4)
5 out of 5
Cole to convention center

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 18, 2024 by Erica

Thank you for taking the time to review your stay with us! We appreciate the feedback.

4 out of 5
We found a few bugs in the pull out bed that we needed for our stay. We were moved to a new room but the girls were worried about bugs crawling on them all night long.

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 23, 2024 by T.

Thank you for taking the time to review your stay with us! We appreciate the feedback and will be addressing your concerns.

5 out of 5

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 28, 2023 by Erica

Thank you for taking the time to review our property. We appreciate your feedback and are happy to hear you enjoyed your time with us.

2 out of 5

Posted by on Jun 29, 2023

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Comment from Hotel Management

Jul 19, 2023 by Erica

Thank you for taking the time to review our property. We appreciate your feedback!

5 out of 5

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jul 3, 2023 by Erica

Thank you for taking the time to review our property. We appreciate your feedback and are happy to hear you enjoyed your time with us.

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

May 27, 2023 by Michelle

Thank you for taking the time to review our property. We appreciate your feedback and look forward to welcoming you back.

5 out of 5

Posted by on Oct 27, 2022

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5 out of 5

Posted by on Oct 24, 2022

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5 out of 5
breakfast

Posted by on Sep 21, 2022

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Comment from Hotel Management

Sep 26, 2022 by Erica

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Posted by on Aug 28, 2022

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About the Embassy Suites - Chicago O'Hare - Rosemont

Location 5500 N River Rd, Rosemont, IL 60018

Property Features

Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are free. Parking is available for a fee. This Rosemont hotel is smoke free.

  • 294 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1987
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Rosemont Station (1.5 km / 0.9 mi)
  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Housekeeping is provided daily.

  • Separate bedroom
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

SLYCE Coal Fired Pizza Co - This family restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 36.00 per day (in/out privileges)
  • Pet deposit: USD 100 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago O'Hare Rosemont
  • Embassy Suites Hotel Rosemont Chicago O'Hare
  • Embassy Suites Rosemont Chicago O'Hare
  • Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
  • Embassy Suites Chicago O'Hare Rosemont Hotel
  • Embassy Suites Chicago O'Hare Hotel
  • Embassy Suites Chicago O'Hare
  • Embassy Suites Chicago O'Hare Rosemont
  • Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
  • Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
  • Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.