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"AC not working, restroom not cleaned, TV not working, Safe closed - this happened when we checked in. Hotel staff is very nice and friendly and Shuttl ... " More

By a verified traveler on Sat 17 Jun 2017

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Hotel Description

5-star luxury hotel near St. Mark's Square, connected to the convention center

Beachside getaway

At this Lido hotel, you'll be within a 5-minute walk of Lido of Venice Beaches and Palazzo del Cinema. Also, Palazzo del Casinò is within half a mile (1 km) and Lungomare d'Annunzio Beach is within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an indoor pool, and a bar/lounge. Dine at the beachfront restaurant and relax with beach cabanas. Families will appreciate the onsite laundry facilities and free supervised childcare.

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$373* Per night/room Apr 28 - Apr 29

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Sea View (Premium Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Premium Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Excelsior Venice ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Excelsior Venice

Couples (1)
3 out of 5

Nice Hotel but no way a 5 Star

Pros: Nice large rooms directly at the beach.
Cons: Get some towel racks into the bathroom if you want to save the towels from being changed every day.
AC not working, restroom not cleaned, TV not working, Safe closed - this happened when we checked in. Hotel staff is very nice and friendly and Shuttle Service to Venice is great. Housekeeping is a disaster at this place.

Posted by , from Miami on Jun 17, 2017

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Comment from Hotel Management

Jun 19, 2017 by ExcVenice

Dear Wernerjb, thank you for your review and the kind words you spent on our staff and the comfortable shuttle service we offer to our in-house guests. We are delighted you enjoyed your stay and thank you for the patience with our air-conditioning and the not working TV. We are pleased to confirm it is all now fixed. We look forward to welcoming you back once more. With best wishes from Venice Lido, The Management

Renovations + Closures

The property is closed between October 18 and May 20.

Property Features

Hotel Excelsior Venice offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 10 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Excelsior Venice. For a fee, parking is available. This 5-star Venice hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 1908
  • Deli
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Excelsior Venice offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Adriatico Terrace - This restaurant specializes in local cuisine and serves dinner only. Reservations are required.

Elimar Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Pool Bar - This poolside bar serves light fare only. Open daily.

Blue Bar - Onsite cocktail bar. Open daily.

Elimar Bar - This bar is located on the beach. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 125 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 2.40 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 36 for adults and EUR 18 for children
  • Self parking fee: EUR 40 per day
  • Nearby parking fee: EUR 36 per day
  • Rollaway bed fee: EUR 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel Venice
  • Excelsior Venice
  • Excelsior Venice Hotel
  • Hotel Excelsior
  • Hotel Excelsior Venice
  • Venice Excelsior
  • Venice Excelsior Hotel
  • Venice Hotel Excelsior
  • Hotel Excelsior Venice Hotel
  • Hotel Excelsior Venice Venice
  • Hotel Excelsior Venice Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.