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SureStay Plus Hotel by Best Western Albany Airport

Star Rating
3 out of 5

Information

Reviews

3.5 / 5
2,067 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Colonie Center Mall
    2 min drive
  • Airport
    Albany, NY (ALB-Albany Intl.)
    4 min drive
  • Popular Location
    University at Albany SUNY
    6 min drive
  • Popular Location
    Siena College
    7 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    Albany

    Located in Albany, SureStay Plus Hotel by Best Western Albany Airport is in an area with good airport proximity and shopping. New York State Capitol Building and The Egg are notable landmarks, and travelers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Looking to enjoy an event or a game while in town? See what's happening at Times Union Center or Washington Avenue Armory Sports and Convention Arena.

    What's nearby

    • Popular Location
      Colonie Center Mall - 2 min drive
    • Popular Location
      University at Albany SUNY - 6 min drive
    • Popular Location
      Siena College - 7 min drive
    • Popular Location
      Crossgates Mall - 7 min drive
    • Popular Location
      Washington Park - 11 min drive

    Getting around

    • Albany-Rensselaer Station - 18 min drive
    • Albany, NY (ALB-Albany Intl.) - 7 min drive

    Restaurants

    • Scenarios – Open on select days.

    About this property

    SureStay Plus Hotel by Best Western Albany Airport

    A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 153 rooms provide conveniences like refrigerators and microwaves, plus WiFi and LCD TVs with cable channels. Other amenities available to guests include room service, coffee makers, and down comforters.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 0.1 per 24-hour period)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking
    • Free roundtrip airport shuttle from 4:30 AM - midnight
    • Airport shuttle on request
    • Free area shuttle up to 3 mi
    • Free shopping center shuttle

    Food and drink

    • Free hot/cold buffet breakfast available daily 5:30 AM–10 AM
    • 1 restaurant
    • 1 bar
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • Indoor pool

    Family friendly

    • Free area shuttle
    • Free cribs/infant beds
    • Indoor pool
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Free newspapers in lobby
    • Front-desk safe
    • No elevators

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference center (5800 square feet of space)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 32-inch LCD TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    3.5

    Guest rating

    5 - Excellent
    411
    4 - Good
    723
    3 - Okay
    514
    2 - Mediocre
    281
    1 - Poor
    138
    3.6
    Cleanliness
    4.0
    Service and Staff
    3.7
    Amenities
    3.2
    Property condition

    4/5 Good

    • Liked: Cleanliness

    No grab bars in bathroom. Carpeting needs to be replaced. Sanitized tv remote thank you

    Stayed 2 nights in Dec 2019

    3/5

    • Liked: Staff & service

    Conviently located next to restaurants. Our room smelled like chlorine, had stains on the ceiling and we woke up to a puddle in bathroom from fan dripping. And we had to walk forever to get to our room, no elevators.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Staff & service, room comfort
    • Disliked: Property conditions & facilities

    Fine for a short stay near airport

    Service was outstanding! The hotel is a little beat up. Carpets have stains, tub was very old and stained. It was clean, and convenient, and much cheaper than the other hotels around it. I had a 5am flight, so it worked for me.

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    My bathroom contained cockroaches. Otherwise, everything was ok.

    Stayed 1 night in Dec 2019

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