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5.0 out of 5

"I like the property itself but not the surrounding area . The food were very good to foreigners but do little to Pinoy. Staffs were extremely courteou ... " More

By a verified traveler on Mon 13 May 2019

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Hotel Description

5-star beachfront hotel near White Beach

Beachfront retreat

With a stay at this Boracay Island hotel, you'll be steps from D'Mall Boracay and a 5-minute walk from White Beach.

Luxury amenities

This luxury hotel features a full-service spa, 2 outdoor pools, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the gym, poolside bar, and laundry facilities.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room Apr 2 - Apr 3

Premier Room with Direct Pool Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Henann Crystal Sands Resort ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Henann Crystal Sands Resort

Everyone (1) Couples (1)
5 out of 5

Posted by on Sep 16, 2022

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5 out of 5
I like the property itself but not the surrounding area . The food were very good to foreigners but do little to Pinoy. Staffs were extremely courteous, polite and respectful. Boracay are for the very young but not for the oldie. We enjoyed our stay even for short period of time. Thanks to Kenneth at the front desk, he’s been pleasant to talk with. (Forgot to ask what ever happened to our security deposit?

Posted by on May 13, 2019

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Comment from Hotel Management

May 15, 2019 by Lani

Dear Valued Guest, We are very happy to know that you like Henann Crystal Sands and we thank you for your kind words and compliments towards our staff. Your deposit has been released by our local merchant bank. Kindly check your account through your issuing bank when you get to your home country. Please do not hesitate to contact us should you require our further assistance. We hope to see you again on your next Boracay Visit.

About the Henann Crystal Sands Resort

Location Station 1, Boracay Island, Malay Aklan 5608

Renovations + Closures

The property will be renovating from February 25 2024 to March 9 2024 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces. There's an onsite business center. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee. This 5-star Boracay Island hotel is smoke free.

  • 188 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, and complimentary toiletries. This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Sapphire - This beachfront restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To enter the island, all guests must present a printed copy of their hotel booking reservation.

Henann Crystal Sands Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for PHP 350.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Henann Crystal Sands Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Henann Crystal Sands Resort Boracay Island
  • Henann Crystal Sands Boracay Island
  • Henann Crystal Sands
  • Henann Crystal Sands Boracay
  • Henann Crystal Sands Resort Hotel
  • Henann Crystal Sands Resort Boracay Island
  • Henann Crystal Sands Resort Hotel Boracay Island

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.