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"It was nice however too many people smoke weed and are very loud. " More

By a verified traveler on Mon 17 Apr 2023

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Hotel Description

Victorville guestrooms with free WiFi

In Victorville

Within a 15-minute walk of the hotel, you'll find Victorville City Hall and Victorville Municipal Golf Course. Green Tree Golf Course and Holiday Skate Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Apr 7 - Apr 8

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Victorville, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Victorville, an IHG Hotel

Everyone (2) Couples (3) Family (3)
5 out of 5
It was nice however too many people smoke weed and are very loud.

Posted by , from Ontario on Apr 17, 2023

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5 out of 5
Very clean and accesible

Posted by , from TUSTIN on Mar 28, 2022

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Comment from Hotel Management

Apr 2, 2022 by Guest Relations

Thank you for your response

4 out of 5
The room was clean and comfortable. Check-in took quite a while at the front desk; however, the staff handled emained professional and courteous to us tired travelers. All in my all, in was a peaceful And enjoyable stay.

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 11, 2022 by Guest Relations

Thank you for your feedback!

4 out of 5
Love mostly everything .. Maintenance should check for issues irons, ironing boards tv remotes … they were iffy in my room

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 21, 2021 by Guest Relations

Thank you for your feedback!

1 out of 5
Bathtub clogged and sink counter floods with water from somewhere

Posted by , from CHATSWORTH on Sep 5, 2021

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Comment from Hotel Management

Oct 10, 2021 by Guest Relations

Thank you for your feedback we appreciate it!

4 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 22, 2020 by Guest Relations

Thank you for choosing the Holiday Inn Victorville. We appreciate your positive feedback.

2 out of 5
The shower didn’t drain and the front desk just told us to wait. Ended up waiting to after dinner. Took a shower and same problem. Linens smelled dirty and customer service was not helpful

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Guest Relations

Dear Anonymous, First of all, I would like to thank you very much for taking your time to share your comments about your recent stay with us and for bringing your dissatisfaction to our attention. We take our guests’ feedback very serious. I am deeply disappointed to hear of the issue you experienced during your stay with us relating to the drain. Please be advised that our team members are trained to constantly provide best service to our guests. Thank you very much for bringing this to our attention.

1 out of 5
Unfortunately had the worst stay in all my hotel stays due to the people next door to us. Screaming until 5am. The walls are very thin. Could hear everything. The tub drained very slow and the t.v. had a line that ran through the middle of it. The location was great and close to freeway. Staff was very nice. This was just a bad night that we picked to stay there.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Guest Relations

Dear SSA, First of all, I would like to thank you very much for taking your time to share your comments about your recent stay with us and for bringing your dissatisfaction to our attention. We take our guests’ feedback very serious. I am deeply disappointed to hear all of the issues you experienced during your stay with us relating to the noise. Please be advised that our team members are trained to constantly provide the best service to our guests.I would also like to assure you that the service you have experienced during your stay is not the norm at the Holiday Inn Victorville , and certainly not the level of service that we strive to achieve.We look forward to welcoming you back in the near future.

5 out of 5
I liked the cleanliness, immediate check-in, and comfort of the Holiday Inn.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Oct 5, 2019 by Guest Relations

Thank very much for you kind review. Glad you enjoyed your stay and we look forward to your next stay. Take care!

5 out of 5
Restaurant in facility including a bar. Food was great, breakfast service slow.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 20, 2019 by Guest Relations

Thank you for choosing the Holiday Inn Victorville. We appreciate your feedback. We love to hear from our guest. Comments like yours are very important to us and helps us improve the guest experience. Thanks again. Hope to see you soon. Take care!

About the Holiday Inn Victorville, an IHG Hotel

Location 15494 Palmdale Rd, Victorville, CA 92392

Property Features

Holiday Inn Victorville, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 5005 square feet (465 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Victorville, an IHG Hotel. Free self parking is available.

  • 155 guestrooms or units
  • 6 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Victorville Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Victorville, an IHG Hotel offers 155 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels. This Victorville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The Community Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Lounge - Onsite lobby lounge.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Ambassador Hotel Victorville
  • Ambassador Victorville
  • Victorville Ambassador Hotel
  • Holiday Inn Victorville Hotel
  • Holiday Inn Victorville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.