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The Concierge

4.0 star property
4-star boutique guest house near Durban Beach

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The Concierge

Photo gallery for The Concierge

Premium bedding, in-room safe, desk, soundproofing
View from room
Terrace/patio
Bathroom shower
Deluxe Double Room, Bathtub, Courtyard Area | Premium bedding, in-room safe, desk, soundproofing

Overview of The Concierge

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
37-43 St Marys Avenue, Durban, KwaZulu-Natal, 4001
  • Popular LocationSuncoast Casino and Entertainment World3 min drive
  • Popular LocationDurban Beach3 min drive
  • Popular LocationMoses Mabhida Stadium3 min drive
  • AirportDurban (DUR-King Shaka Intl.)22 min drive

Room options

View all photos for Deluxe Twin Room, Patio, Garden Area

Terrace/patio

Deluxe Twin Room, Patio, Garden Area

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Patio, Garden Area

Premium bedding, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed, Patio, Garden Area

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Bathtub, Courtyard Area

Terrace/patio

Deluxe Double Room, Bathtub, Courtyard Area

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Suncoast Hotel & Towers
Pool
Breakfast included
Spa
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4.2 out of 5, Very Good, (152)
The price is $107
per night
$124 total
includes taxes & fees
May 8 - May 9
Suncoast Hotel & Towers

About the neighborhood

Durban

Windermere stay.A stay at this Windermere guesthouse places you steps from St. Mary's and within a 5-minute walk of Florida Road. Royal Durban Golf Club and African Art Centre are also within half a mile (1 km).
View more Guest Houses in DurbanOpens in a new window

What's nearby

  • Florida Road - 1 min walk
  • Suncoast Casino and Entertainment World - 3 min drive
  • Durban Beach - 3 min drive
  • Moses Mabhida Stadium - 3 min drive
  • Durban International Convention Centre - 4 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • Joop's Place - 9 min walk
  • Joop’s Wine Bar - 8 min walk
  • Injoy Vegetarian Cafe - 7 min walk
  • Skyybar Nite Club - 11 min walk
  • City Roast - 3 min walk

About this property

The Concierge

4-star boutique guest house near Durban Beach
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this guesthouse measures 1076 square feet (100 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly The Concierge. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Durban guesthouse.

  • 12 guestrooms or units
  • 8 buildings
  • 2 coffee shops
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2010
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Concierge offers 12 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Durban guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Refrigerators and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: ZAR 120–150 for adults and ZAR 100–100 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of ZAR 250; reservation required
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 120–150 for adults, and ZAR 100–100 for children
  • Hosted evening meal: ZAR 250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Concierge Durban
Concierge Hotel Durban
The Concierge Boutique Bungalows Hotel Durban
Concierge House Durban
Concierge Guesthouse Durban
The Concierge Durban
The Concierge Guesthouse
The Concierge Guesthouse Durban

Frequently asked questions

How close is The Concierge to the airport?

The Concierge is 19.9 mi (23-min drive) away from the King Shaka Intl. Airport (DUR) airport, the closest popular airport to the property.

Does The Concierge have an airport shuttle?

The Concierge offers an airport shuttle.

How close is The Concierge to the beach?

This guesthouse is 1.3 mi (3-min drive) from Durban Beach and 7 mi (13-min drive) from Umhlanga Rocks Beach. Don't forget your sunscreen!

Does The Concierge offer free breakfast?

Free breakfast isn’t offered at The Concierge, but full breakfast is offered for a fee of between ZAR 120 and 150 for adults, ZAR 100 and 100 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at The Concierge?

No, there is no casino at this guesthouse, but Suncoast Casino and Entertainment World (3-min drive) and Sibaya Casino (17-min drive) are nearby.

What time is check-in at The Concierge?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Concierge?

This guesthouse offers free self parking.

Does The Concierge have a pool?

The Concierge does not have a pool.

Does The Concierge have a restaurant?

Yes, there is a restaurant on site.

Does The Concierge have a spa?

There are no spa services available at this guesthouse.

How close is The Concierge to downtown Durban?

The Concierge is 2.1 mi away from Berea.

The Concierge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 100 reviews" "
Rating 8 - Good. 33 out of 100 reviews" "
Rating 6 - Okay. 8 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 7 out of 100 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kgosi

Stayed 2 nights in May 2023

2/10 Terrible

Gp

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay has been excellent. I just wish they would make wifi and getting fixed quicker because I spent my whole stay without the wifi getting fixed. The staff are however super friendly, kind and extremely helpful
Stayed 2 nights in Dec 2021

10/10 Excellent

Mahlatse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

LMJ

Drunk guests ruin stay
It wasn't the greatest evening. We were woken at 3am by drunk guests fighting in the room next door to us. Not sure why the security guard on site didn't call security sooner because the ruckus continued for almost 90 minutes but he seemed powerless to intervene. I left numerous messages with the owner of the establishment who eventually called me at around 7am by which time I had already decided to leave the accommodation because we had been intimated by these drunk guests. We were supposed to stay another night but didn't want to chance it. I was traveling with women who didn't feel safe staying there longer after being verbally abused by the drunk guests who came in the early hours of the morning. The owner promised us a refund we will see what happens. Very very disappointed.
Stayed 1 night in Nov 2021

8/10 Good

Jaye-Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Tsietsi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Expedia

Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Click-bait Photo's
The property and amenities has been visibly neglected. Not at all what I expected.
Stayed 2 nights in Sep 2021

2/10 Terrible

JL

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021