"Requested for the sheets to be changed and came back to the sheets the same with the bed made up and stains at the opposite end of the bed. " More
City center retreat
Within a 10-minute walk of this Osu Klottey hotel, you'll find Oxford Street and Golden Dragon Casino. Flagstaff House and Ghana State House are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Enjoy the a rooftop terrace and perks like free self parking.
May 7, 2018 by Sales Team
Dear Valued Client, Thank you very much for choosing our Roots Hotel Apartment for your recent stay in Accra and for taking the time to write a feedback. We are truly sorry, that you were disappointed with the experience with our housekeeping. Please be assured that this does not reflect our service standards and that we will follow up the situation with our entire team. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We hope, that during your next visit to Ghana, we can welcome you once again at our Hotel to prove, that we are really passionate about guest service. Best regards, Roots Hotel Apartment Joyce Buckman Awauh
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi and wired Internet. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Roots Hotel Apartment By Roots. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Accra hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking , RV, bus, truck parking
Roots Hotel Apartment By Roots offers 42 accommodations with safes and complimentary newspapers. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries. This Accra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Roots Hotel Apartment By Roots has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Roots Hotel Apartment By Roots offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.