Get an overview of this hotelFamily-friendly beachfront resort near Papagayo Park

Popular property highlights

Free WiFi
Outdoor pool
Smoke-free property
Grocery/convenience store
Babysitting or childcare (surcharge)

Located in Acapulco (Costera Acapulco), Krystal Beach Acapulco is minutes from Gran Plaza Shopping Mall and Papagayo Beach.

This beach resort is within close proximity of Parque Papagayo and Plaza Bahia.

Make yourself at home in one of the 400 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities including an outdoor pool and a spa tub. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator (lift). Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues
  • Limited gourmet or à la carte dining

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service

Hotel Amenities

Services and facilities include a family pool, kid’s pool, spa tub, and a golden sand beach with lounge chairs, beach umbrellas, and palapas. Water sports, supervised activities for children at the kid's club, and babysitting services (surcharge) are available on-site. Dining options include 2 restaurants, and 3 bars. This smoke-free resort also offers room service (limited hours) to its guests.

Additional amenities include complimentary wireless Internet access, 5 meeting rooms capable of accommodating 50 to 450 people, plus concierge and wedding services.

  • Beach bar 
  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Conference space 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Meeting rooms 5 
  • Beach sun loungers 
  • Pool sun loungers 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Smoke-free property 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Number of restaurants - 2 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 400 
  • Number of floors - 19 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Television 
  • Private bathroom 
  • Cable TV service 
  • Balcony 
  • Air conditioning 
  • Shower only 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Free toiletries 
  • Phone 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Room service (limited hours) 

Where to Eat

Aquamarina - Serves international cuisine. Breakfast from 7 AM-Noon. Lunch from 1-5 PM. Dinner from 7-10 PM. Poolside snacks and a la carte between Noon-1 PM and 5-7 PM.

The Palapa - Serves international cuisine as well as fish and seafood between 1-5 PM. Reservations are required.

Snack Bar - Snacks, cocktails, and drinks. Open between Noon-7 PM.

Lobby Bar - Cocktails and drinks between 10 AM-11 PM.

Pool Bar - Cocktails and drinks between 10 AM-11 PM.


Start your morning with a buffet breakfast, available each day from 7 AM to noon for a surcharge. You can order a meal from room service during limited hours.

Nearby Things to Do

The resort provides complimentary use of kayaks and offers snorkeling and aerobics classes in the pool. On the beach fronting the resort and on other beaches around Acapulco Bay, independent operators rent snorkeling gear, personal watercraft, and motor boats; arrange snorkeling, scuba diving, glass-bottom-boat, and fishing excursions; and book parasailing flights, water skiing, and banana-boat rides. Hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips are popular activities.

Acapulco Golf Club, a nine-hole municipal course lighted for night play lies 3.25 km (2 mi) away. Acapulco has four championship 18-hole golf courses, all located in the same area about 16 km (10 mi) from the resort.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Water skiing on site 
  • Windsurfing nearby 
  • Parasailing on site 
  • Playground on site 
  • Bicycle rentals nearby 
  • Fitness classes on site 
  • Hiking/biking trails nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 

Hotel Policies


Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 200 per person (approximately)
  • Self parking fee: MXN 120 per day
  • Valet parking fee: MXN 120 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Krystal Beach Acapulco
  • Krystal Hotel Acapulco Beach
  • Krystal Beach Acapulco Hotel

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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