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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Grand Room

Max Occupancy: 4 guests (up to 2 children)

Family Room, 2 Bedrooms, 2 Bathrooms, Corner

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Get an overview of this hotelBeach resort with postcard views of Acapulco Bay

With a stay at Grand Hotel Acapulco in Acapulco (Zona Dorada), you'll be minutes from Playa Icacos and close to Bahia de Puerto Marques.

This beach resort is within close proximity of Naval History Museum and Casa de la Cultura.

Make yourself at home in one of the 573 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a steam room. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.

Hotel Amenities

Hotel Amenities

Grand Hotel Acapulco offers a rock-waterfall garden, orthodox synagogue, Mikveh Tevila (immersion pool), and a special Shabbat (Sabbath) elevator. An open-air, poolside restaurant serves kosher cuisine December through February for lunch, and dinner, with a Shabbat dinner on Friday nights and a Shabbat brunch on Saturdays. Breakfast is also available. Catholic Mass is offered on Sundays during busier seasons.

The on-site health spa features body treatments, massage, facials, and an Alphajet capsule (vibrations, music, aromatherapy). There are also men's and women's steam rooms, saunas, and a spa tub. A fitness center is equipped with cardio machines and free weights. A beauty shop offers waxing and hair/nail care.

Other amenities include a business center with computer stations and high-speed Internet access. Complimentary WiFi is also available in public areas.

During busy seasons, complimentary supervised activities are offered for children age 4-10, with parties on some nights (surcharges). Clothing, beachwear, jewelry, gifts, cigars, snacks, and sundries are available in the hotel's shopping arcade. An area shuttle is also available (surcharge).

The hotel purifies its water. It does not allow pets.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Total number of rooms - 573 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Multilingual staff 
  • Number of floors - 23 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Television in lobby 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Private bathroom 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Blackout drapes/curtains 
  • In-room safe 
  • In-room childcare (surcharge) 
  • Free toiletries 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • Premium TV channels 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LED TV 

Where to Eat

Zapata, Villa, y Compañia - Casual restaurant/bar featuring photos of revolutionary generals Emiliano Zapata and Pancho Villa. Mexican cuisine includes traditional selections and seafood such as lobster and shrimp. Meals for two grilled over charcoal at table. Specialty of meter-long (39-inch) beef tenderloin for two. Televisions. Game room with pool tables. Live dance music some nights. Dinner only, plus pozole party Thursday afternoons with live dance music.

El Pescador - Bayfront open-air restaurant serving burgers, salads, soups, appetizers, pizza, pasta, grilled items, and main courses such as sole with pine nut-coriander butter, sea bass with fried garlic and guajillo chile. Lunch and dinner.

El Pescador Bar - Open-air bar adjacent to El Pescador restaurant. Wrought-iron seating, sunset view.

La Ceiba - Air-conditioned, lobby-level restaurant serving a Mexican/American buffet and à la carte . À la carte lunch menu of appetizers, soups, salads, burgers, sandwiches, steak, fish, enchiladas, Indonesian nasi goreng, Chinese rice noodles. Lunch.

Lobby Bar - Lounge with cushioned seating, soft lighting, occasional piano music.

Nearby Things to Do

The hotel maintains a nine-hole municipal course (lighted for night play), 2.25 km (1.5 mi) away (surcharges apply).

On the hotel beachfront (as on many beaches around Acapulco Bay), independent operators rent out snorkeling gear, personal watercraft, and motor boats. They also arrange snorkeling, scuba-diving, glass-bottom-boat, and fishing excursions; parasailing flights, water skiing, and banana-boat rides.

Other popular activities include hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips. Acapulco also has four championship 18-hole golf courses, all located in the same area about 10 km (six miles) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site 

Spa Services

  • Steam room in spa 
  • Detoxification wrap 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 219 and MXN 250 per person (approximately)
  • Valet parking fee: MXN 70 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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