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Excellent experience. Concierge very Helpful and nice!! People in reception not so nice. Tried to make us get another room with a higer price, even though ours was paid already. Told us there were no rooms in a higer floor unless we paid. However a couple that was travelling with us and did their ...
I normally go to this hotel once per year on business. The staff is always helpful, the room is comfortable and clean and the entire hotel is beautiful. It is conveniently located near restaurants and shops. Whenever I have wanted to tour various parts of the city, the concierge has been helpful ...
We had high expectations and were not disappointed. The facilities are beautiful and well maintained. The staff is very friendly and does a great job.
My sister and I stayed there for a celebratory trip (recent birthdays). We felt very pampered by the services (including a butler who can attend to any of your needs). The concierge service was also wonderful - they were able to help us make a last minute change in a tour by being incredibly ...
The hotel is luxurious but avoids seeming pretentious because of the quality of the staff. My room was exceptionally comfortable as well as luxurious, and I appreciated the many free amenities, such as unlimited water, soft drinks, etc. from the mini-fridge. But it was the staff that made this an ...
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