Nothing but 5 stars for this hotel. Everything from cleanliness to customer service was top notch. My only complaint is the parking for $22 a night! For the price of the room the parking should have been included.
Loved the many dining options, the choices of pools and overall feel of the Portofino. Would definitely recommend to anyone wanting a little more luxury during a Universal vacation.
This hotel was perfect if you are traveling to universal studios! It was just about a mile from the park. The hotel has a free shuttle that has convenient times to and from universal studios. It is a very easy walk too. There is ton of restaurants within walking distance which was nice to have choices! ...
Exceeded my expectations on every level. The staff of Bay Hill bent over backwards to make my stay an experience of a lifetime. They made me feel like I was a member of the club. I belong to a Country Club and I have never been treated as well as I was treated during my stay at Bay Hill. The front ...
Wow. Walking into this hotel is the scent of the ocean. The scents, lights and sounds were so calming in the lobby. I would have loved to sleep in the lobby if it was allowed. Asked the desk clerk and apparently they pipe the scent of the ocean into the lobby. You knew walking into this hotel that ...
We had to stay here while traveling with a school trip. Very nice place. Nice studio room for us and our two kids. Didn't like having to pay for coffee in the morning and the temperature in the room was kind of hard to regulate. But very nice all together.