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Three nights in New York for shows and Christmas. Room was a bit small but clean and comfortable. Located near many theaters. Breakfast buffet was reasonably priced and good. A good overall choice.
loved staying at this well located hotel. the front staff were very nice and gave us great recommendations for our stay. quick to change the linen on one of the beds the we requested. will definitely stay here again. loved the fact that there are several places to eat in the hotel. not your typical ...
Everything at this hotel was perfect. The location, the rooms, the staff... I had read mixed reviews before my trip but I was pleasantly surprised with the quality of service I received throughout my stay. I would definitely recommend this hotel to others!
Visiting New York for a long weekend with wife and daughter primarily for Broadway shows. This hotel is centrally located and just blocks from most of the major theaters, and since we were there on one of the coldest weekends of the year that was really very handy!
Perfect location, price was good--off season, January, and room is nice and adorable for a small NYC Times Sq hotel. BUT, if you need coffee before 7am, there is zero coffee in the room or in the hotel. Not in the lobby, no lobby restaurants open at that hour, nada. You have to suit up and go out ...
The room was smaller than I had expected for what I paid, I just checked the current pricing and was amazed how the rate had been discounted 25% which is more in line with the room I had. However the staff was 5 star. Therefore I would recommend Novetel.
The hotel was safe, inviting, and had a excellent breakfast (which I recommend getting included in the room price, it is worth it). We had some complaints though: The bathroom exhaust fan did not work. One of the lamps flickered on the low setting, and even though I went to the front desk and complained, ...
I checked in very late (midnight!) and was out before checkout, hence miffed by a surprise must-pay $30+tax "facilities" fee (which included free local calls, internet, gym access - which I did NOT want/need!) Room was spotless but small: 150 sq/ft - and quiet (18th Fl) - no small feat in ...