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I loved everything from when they greeted me at the check in counter to the cleanliness of the room. The hospitality at this hotel is a gold star. I'm not sure who the young lady was in at the breakfast counter, but she helped my husband get me some breakfast together to bring it to my room for me ...
Good location. Easy to walk to many attractions such as Navy Pier and the 'Bean'. Rooms could do with a make over but comfy.
The hotel is very nice and conveniently located. The rooms do look dated but I think that was much of the charm of a very old, historic building. My room had a fantastic view of Grant Park to the east and Sears tower to the west. The room had a fan control of low, normal, and high but there was no ...
Elevator was out on one day location was out of the city again staff was really polite rooms were relatively clean, the foyer entrance way had a strange chemical odor to it every time we entered and there's definitely no extras
The hotel was great. Very clean and well appointed. We did have to wait until a little after check in time to get the room that we requested because it was not clean, but everything else was great!
Loved it, great location . Rooms appear to be new or remodeled . Rooms are so inviting, with mini fridge and microwave.. Breakfast was nice surprise with waffle maker! Yumm
Wonderful perfect weather, had a great time at The Cadalack theater, restaurants , Beaches Lake Michigan, visit on Tall Pirate Ship Windy, walks on Michigan Ave shopping, visit to Nike factory, hotel pool was fun, everyday we walked for our exercise to a new placed Sears Tower, Navy Pier shopping ...