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The property is wonderful, the beach, the pools, the food, the staff, everything was great except the room. When we first arrived there were no towels, the shower was broken, toilet was broken and no toilet paper. The only lamp in the room had a broken (smashed) light bulb. There is one bartender ...
Good accesibility and Location. Boca chica bullevard need a mayor improvement. Friendly people but locals always like to rip you out (they like to charge a lot more for service or prodicts). Be careful when walking alone at night.
Overall, had a pleasant stay. Check-in took awhile - Junior Espinosa is not so friendly and ended giving me a third floor room looking towards the back trees of the hotel and the a/c didn't work efficiently. Rosa is more professional than all of them put together in the front desk. Very attentive ...
Hotel staff could not be more accommodating and extremely pleasant. The room was very clean and maintained that way during the stay. The pools were nice as was the beach. The ocean water not that clear blue water at this beach. Over all a Very nice place to stay.
I booked two weeks for myself and family (2-sons and wife) and was given a room on the third floor. During the two-week stay the management had scheduled the roof tile replacement (very noisy during the daytime) causing one week of the pool being closed and the area roped off. Management also scheduled ...
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