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The hotel staff is great, they clean rooms twice a day. One of the only issues I had that when you check in they don't have any welcome information and that informs you of activities available or show times, you have to find out on your own. We learned all inclusive package provides free kayak/ snorkel ...
Spent 7 nights 8 days, hotel was great people were great i went with my 19 year old son, he didnt want to leave. if you are used to 5 star hotels in the us then you maybe a little disappointed. but we loved every minute of our stay and will be back again and again!!
Overall a good experience. Hotel was a little dated but very clean. Great value for families traveling with children. Only complaint I would state was that our room delivery was delayed from 300pm until about 500pm because of the amount of traffic.
I had a big issue that they were extremely helpful with! I accidentally left my passport and a decent amount of money in the safe there. I was traveling back to Guadalajara when we realized this. Guadalajara is at least 7 hours away. The staff did everything they could to get it back to me! I got ...
Book your travels from the selection of 3 stars star hotels in Almacen, Ixtapa - Zihuatanejo.