My arrival at the Salisbury Hotel was late at night and the check in was excellent. The room was satisfactory and comfortable. The staff was helpful in letting me know where I could get something to eat within walking distance. The location was good as I was able to do shopping and eat within a few steps from the hotel. The staff was always making sure that if I needed help with transportation or anything, they made sure I could be helped in getting it. All staff members were helpful, professional, and provided me with sincere caring. .
1 day ago by A verified traveler from Southern California
It was fine, except for the shuttle service you arranged. I waited 1 hr at La G and than the driver told me he could not get to the hotel but would drop me off 3 blocks away, which turned out to be 10 blocks!! Than they were 45 minutes late to pick me up, so I had to get a cab to the La G airport. I feel I am due a refund of this super(not so!!) shuttle!!!
5.0 Excellent Location and Room at a Reasonable Price
SO close to Times Square (about a 1 minute walk), but not QUITE the Times Square view I had imagined/expected for my Times Square View Room. It was a very good side view of a smallish portion of Times Square. I was hoping for/expecting a pretty straight on view of the entire area from my 43 floor room. Still...great location, plenty of space in the room and bathroom, with a GREAT city view with One World Trade Center smack dab in the middle. Didn't experience any of the elevator issues I read in other reviews. There WERE just 3 elevators for the higher floors, but they were REALLY FAST elevators. I never waited more than a minute in 5 days.
5.0 I love NY and the Crowne Plaza at Times Square!
Great hotel with friendly staff.............Front Desk, housekeeping, security, building engineers, bell staff....everyone was helpful and pleasant. Location provides easy access to Times Square and short walks to Rockefeller Center, Midtown shops, tour buses, subway and restaurants. We enjoyed a spacious corner room with a view of Times Square and the Hudson River. Our traveling companions had a room located mid-floor overlooking Broadway and Times Square and it was a very spacious room, as well. Good light and the windows opened to allow for fresh air. Super comfy beds and pillows. Awesome experience with tip-top customer service. Will recommend to friends! Well done, Crowne Plaza!