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Louisville Marriott Downtown

4-star property
280 West Jefferson Street, Louisville, KY 1-855-201-7819
4.2 out of 5
Very good!
See all 24 travelocity Reviews

"Absolutely beautiful property, lovely staff, and the best time. Felt completely pampered the entire weekend. " More

By a verified traveler on Tue 12 Sep 2023

Points Of Interest

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Hotel Description

4-star hotel near KFC Yum Center, connected to the convention center

City center stay

At this Downtown Louisville hotel, you'll be well placed to visit Fourth Street Live! and Kentucky International Convention Center, both within a 5-minute walk. KFC Yum Center and Jewish Hospital are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$220* Per night/room May 12 - May 13

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Louisville Marriott Downtown ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Louisville Marriott Downtown

Everyone (13) Couples (5) Family (5)
5 out of 5
Absolutely beautiful property, lovely staff, and the best time. Felt completely pampered the entire weekend.

Posted by on Sep 12, 2023

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Comment from Hotel Management

Oct 4, 2023 by Drew

On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

5 out of 5

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 21, 2023 by Drew

On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

5 out of 5

Posted by on May 22, 2023

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Comment from Hotel Management

Jun 12, 2023 by Drew

On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

4 out of 5
No amenities. One restaurant with limited hours. Starbucks with limited hours and limited offerings; no butter or fruit for oatmeal. In-room coffee had outdated creamers. No room service; perhaps this is a dinosaur now! Staff was exceptionally helpful and service oriented. Poor ventilation in the room! Not likely to return to this location!

Posted by , from NEW YORK on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Melissa

Thank you for taking the time to let us know about your experience while staying with us. Your experience with outlets and amenities at our hotel is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent things like this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Melissa McLeanFront Desk Manager

5 out of 5
It was fine.

Posted by on Jul 13, 2022

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Comment from Hotel Management

Jul 22, 2022 by Kirsten N

Thank you for your rating! We hope to go above and beyond your expectations the next time you are in the area.

5 out of 5
The rooms was very clean. Hotel lobby and restaurant were excellent. The staff was friendly at the front desk and housekeeping brought me additional linen within 10 minutes of my request. 4th Street was nice, but the area is not really walkable in 95 degree weather.

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 22, 2022 by Taylor H

Thank you for the five-star review and for he excellent comments regarding the hotel! We are glad we were able to take care of your request in a quick and reasonable time! Come back and see us this fall when the weather cools off so you can enjoy more of the outdoors!

5 out of 5
Loved the hotel but last two employees at checkout were rude

Posted by on Jun 16, 2022

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Comment from Hotel Management

Jun 22, 2022 by Taylor H

Thank you for excellent ratings and comments regarding you stay! I am very sorry to see about the issue with the employee at checkout as that does not represent the hotel or Marriott. Please know we will be addressing this immediately and we hope to show you an excellent experience next time you are in town!

5 out of 5

Posted by on Mar 15, 2022

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2 out of 5
I was disappointed in the room because we were suppose to have a king size bed and had to settle for two queens. The battery powered door did not work. Maintenance actually had to get us inside the room after a 20 minute wait. Very disappointing for a major hotel. I was told by the front desk when booking through a third party, rooms and beds aren’t guaranteed.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by Taylor H

Thank you for staying with us and for the valuable feedback you have shared. I am very sorry to see the issues you had with your type as well as the door as this is not the norm for the Louisville Marriott Downtown. We look forward to seeing you again next time you are in the area!

5 out of 5

Posted by on Jul 15, 2021

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About the Louisville Marriott Downtown

Location 280 West Jefferson Street, Louisville, KY 40202

Property Features

Louisville Marriott Downtown offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and 37 meeting rooms are available. Event space at this hotel measures 54000 square feet (5017 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Louisville Marriott Downtown. You'll have access to the health club at a partner property. Parking is available for a fee. This 4-star Louisville hotel is smoke free.

  • 616 guestrooms or units
  • 17 levels
  • 54000 sq ft of conference space
  • 5017 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Louisville Marriott Downtown offers 616 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Louisville hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Porch Kitchen & Bar - Onsite restaurant.

Lobby Bar - Onsite bar. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 5
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–15 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 40 per day (in/out privileges)
  • Covered valet parking fee: USD 45 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Louisville Downtown Marriott
  • Marriott Hotel Louisville Downtown
  • Marriott Louisville Downtown
  • Courtyard By Marriott Louisville Downtown Hotel Louisville
  • Courtyard Louisville Downtown
  • Louisville Courtyard
  • Louisville Marriott
  • Marriott Louisville Downtown Hotel
  • Louisville Marriott Downtown Hotel
  • Louisville Marriott Louisville
  • Louisville Marriott Downtown Hotel
  • Louisville Marriott Downtown Louisville
  • Louisville Marriott Downtown Hotel Louisville

You should know

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.