Not the friendliest and helpful people at the reception desk. The room was clean but the mattress was sagging and not comfortable. Good water pressure both in the shower and sink. Only one elevator worked and the other one's door is old and closes slow and noisy. Overall is a good hotel for a night or two, with convenient shuttle service.
6 days ago by A verified traveler from West Palm Beach, FL
Tub did not have stopper to fill and soak. Hot water was slightly above tepid. No housekeeping, was told would speak to responsible person so wouldn’t happen again. Didn’t do me any good. Building permit in window so apparently being renovated. Fire alarm not active so all guests had to be listed for life safety code variance
3.0 OK for singles & couples, though not for families.
Though the room and the facility is good, there are few of things that I'm disappointed. 1. The grab and go breakfast. 2. Airport shuttle not operating from 10 PM to 6 AM. 3. No plates, utensils etc in the kitchen. Have to request and get them from the front-desk.
Conveniently located next to the blue line. Great on-time shuttle service to and from airport. Friendly staff. Comfortable beds. Decent breakfast buffet. Next to freeway, so bring earplugs. Only reason I didn't give it a FIVE rating is because housekeeping staff didn't replenish hand towels or toiletries on second day. Probably just a one-time mistake.