The Boston Park Plaza Hotel & Towers

Reviews use a 1-5 scale: (1=Lowest 5=Highest N/A=Not Rated)

Average Traveler Rating: (19 reviews submitted)

Reviewed by: ANTHONY
Submitted on: Mon 19 Mar 2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Reviewed by: sue
Submitted on: Mon 02 Apr 2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Reviewed by: Samantha
Submitted on: Mon 02 Apr 2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Reviewed by: Rowena
Submitted on: Thu 29 Mar 2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Reviewed by: Norma
Submitted on: Sun 25 Mar 2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Reviewed by: Devon
Submitted on: Thu 05 Apr 2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Reviewed by: Phillip
Submitted on: Sun 08 Apr 2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Reviewed by: J.M.
Submitted on: Tue 05 Jun 2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Reviewed by: Lisa
Submitted on: Tue 24 Apr 2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Reviewed by: Dawne
Submitted on: Thu 31 May 2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Reviewed by: Julie
Submitted on: Mon 23 Jul 2007

The Hotel was nice...was an older Hotel-location was good room was nice..beds were great bathroom small but nice, view not so good..a complimentary breakfast and shuttle to and from airport would have helped cut cost...concierge was very helpful with planning events...if going to go to Red Sox game but in advance!

Reviewed by: Dave
Submitted on: Thu 28 Jun 2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :)However...The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Reviewed by: Novia
Submitted on: Mon 16 Jul 2007

The guest service was outstanding, the location is PERFECT!

Reviewed by: Chris
Submitted on: Sat 21 Jul 2007

A/C did not work well at all and we were told there was nothing wrong with it. Window only opened 3 inches.

Reviewed by: D
Submitted on: Mon 09 Jul 2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Reviewed by: Brandi
Submitted on: Wed 27 Jun 2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Reviewed by: Wendy
Submitted on: Fri 29 Jun 2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Reviewed by: Christine
Submitted on: Mon 09 Jul 2007

The Boston Park Plaza was our HQ for the 4th of July festivities. We could walk anywhere from the hotel or take the subway. There were a variety of restaurants nearby along with lots of shopping and sightseeing.

Reviewed by: Ben
Submitted on: Thu 19 Jul 2007

The staff was wonderfulGreat LocationWill certainly stay there again