Hard Rock Hotel Chicago

Reviews use a 1-5 scale: (1=Lowest 5=Highest N/A=Not Rated)

Average Traveler Rating: (10 reviews submitted)

Reviewed by: nikki
Submitted on: Fri 30 Mar 2007

Was surprisingly thrilled by the wonderful view from our room -- we kept the curtains open all the time never tiring of the beautiful skyscrapers around us. The staff was so helpful and very friendly, rooms nice and big, towels soft and fluffy. I would recommend this hotel to anyone.

Reviewed by: Rhonda
Submitted on: Mon 02 Apr 2007

Great location, very friendly staff, can walk to shopping, parks, etc.They let us check out late and then they stored our bags until we needed to leave for the airport. Would stay there again.

Reviewed by: Sandra
Submitted on: Wed 28 Mar 2007

As a traveler who has stayed in many hotels, I was a bit disappointed that the room was very dark, and for the money was small. The carpet was damp (from another visitor?) and we had problem getting the room cool. The courtesy bar was pressure sensitive (you were charged for touching anything), but yet hard to find anything in the bar without moving something. It is the Hard Rock Hotel, so the decorations were understandable, (KISS everywhere), but not very appealing.

Reviewed by: d
Submitted on: Tue 10 Apr 2007

Room 2902 (29th floor, view North)The negative: couple of chips in the paint, sketchy wifi, cost of a Pepsi (well it is a hotel).The extraordinary: The Staff, the view, the bed, the food, the staff, the wine, the shower, the climate control, the location, the staff, the view, the bed, checking out without having to check out. and did I mention the staff, the view and the bed. and finally, the staff. New lifelong customer.

Reviewed by: carol
Submitted on: Mon 18 Jun 2007

We really enjoyed our stay here. Cool decor, spotless room, perfect location. Wish we had gotten one of the rooms with a view, though. I think it would've been worth the extra cost.

Reviewed by: SARAH
Submitted on: Thu 07 Jun 2007

I booked this at the last minute, and it was a good choice. By this time, all 3-5 star hotels were in the $500 range per night, so we did not go wrong with the Hard Rock. It's not one of the bigger hotels on Michigan Ave, but that was just fine.

Reviewed by: Ellen
Submitted on: Tue 24 Apr 2007

Very "Hard Rockish". We felt very old. Most guests under 35 years old.

Reviewed by: Linda
Submitted on: Wed 05 Dec 2007

Check in was easy. The room was extremely dark -- we kept trying to find where the hidden light switch was. I've never stayed in a room with such minimal lighting -- not sure of the objective. We requested an extra lamp which was accomodated -- that helped. The beds were very comfortable. The room was nice and clean. Had to ask for extra towels as well, and got plenty when we asked. Checkout was very easy -- did from our room. Staff in Hard Rock shop were very nice. Fitness Center was great. Overall, we had a nice stay, but would not be top choice on return.

Reviewed by: E.
Submitted on: Tue 10 Jul 2007

I have been wanting to stay at the Hard Rock since it opened. What a disappointment. Rooms are late 70s-early 80s modern - very much like the restaurants. Only reason to stay here is its proximity to Millenium/Grant Park.

Reviewed by: Chasity
Submitted on: Fri 22 Feb 2008

The hotel was great and was completely worth the price paid. The staff was there to serve. Location was great for tourists and attractions.