InterContinental Chicago

Reviews use a 1-5 scale: (1=Lowest 5=Highest N/A=Not Rated)

Average Traveler Rating: (5 reviews submitted)

Reviewed by: Amy
Submitted on: Fri 27 Apr 2007

Everyone at the hotel was extremely customer-service oriented. The concierges were awesome at getting us reservations even when the restaurants were booked. The location is right on the Magnificent Mile...perfect for shoppers!

Reviewed by: B.
Submitted on: Wed 18 Apr 2007

We stayed here in April for four nights with our two daughters (8 & 5). The location is great with a CTA stop right outside, Navy Pier trolley 30 yards away, and it is right on Michigan Ave. The staff was very pleasant and check-in was very quick. All that the Magnificent Mile has to offer is right out your door. You can walk to just about anything. The kids loved the pool, which is dated, but very clean. The Hotel even smells great! The rooms were a little small, but for the rate and service it was a bargain.

Reviewed by: Debbie
Submitted on: Mon 09 Jul 2007

We were thrilled with the location of this hotel. Went to a show at the Oriental Theater and shopped at Water Tower and State Street. We only had 1 cab ride - we walked everywhere else. The rooms were beautifully appointed and up to date and CLEAN. The bathroom was a little small. We thought the pool area was breathtaking!

Reviewed by: Roger
Submitted on: Thu 05 Jul 2007

The hotel staff is very friendly and the place is very clean. The food at lunch was very average, but the breakfast buffet was awesome. I noticed dirty plates and glasses left for long periods in the hallways and I was very disappointed with the additional costs for almost everything on -site (workout, phone calls, etc.). Overall, it was a very good expereince, but I've had better in Chicago. I would only stay again if the price was great.

Reviewed by: Jennifer
Submitted on: Wed 27 Feb 2008

I booked this room for 4 days in February 2008 and it was glorious. The staff was very personable and they even accomodated my last minute change to a lower floor. I would recommend this hotel for anyone looking to enjoy shopping, entertainment and dining, all which is within walking distance from the hotel. There is also a free shuttle to Navy Pier right around the corner. My 10 year old daughter used the pool nightly.The concierge is always available for any questions and there is a grocery store close by so I was able to get snacks for the room.