This headline popped into my inbox earlier today: Virgin America Rated Number One U.S. Airline in 2010 Zagat Survey. My first thought was: Well, duh! Is there really any other choice?
After all, any airline that can make fees seem glamorous must be doing something right. Then I began to think about exactly why Virgin America seems like a different airline despite the fact that you still have to pay for bags; you still have to pay for food; and you still have to pay for entertainment.
Despite this a la carte pricing model, which every airline has these days, they’ve managed to rise above the competition to differentiate themselves and win over customers. I came up with 15 Reasons to Love Virgin America, and here they are, in no particular order: