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Lesley Harris
President, Travelocity Business

Appointed as president of Travelocity Business in April 2007, Lesley Harris has a diverse background that exemplifies the convergence of business and leisure travel in the online age. Having worked for Travelocity and Sabre Travel Network, Harris has a particular affinity for enhancing traveler experience and delivering superior customer service strengths that serve her well as she leads one of the fastest growing travel management companies in North America. From its origin in 2003 serving unmanaged business travelers, Travelocity Business now has more than $800 million in travel spend under management, primarily from mid-size and large corporate travel programs.

Prior to Travelocity Business, Harris was vice president of sales and customer care for Travelocity, responsible for leading Travelocity's off-line global call center enterprise in support of consumer sales and service. Travelocity agents handle upwards of four million calls and written contacts from customers per year.

Previously, Harris was vice president of the small business division for Sabre Travel Network, which encompassed more than 5,500 U.S. travel agencies focused on providing customized travel solutions for the end-consumer. There, she successfully transitioned the small business division from direct account management to a service center structure to provide agencies with the most efficient and effective sales, service and product support.

Prior to her experience in sales, Harris was vice president of North America operations services for Sabre Travel Network. She was responsible for global operations support, maintenance and hardware helpdesk functions and specialized in expanding outsourcing relationships as well.

Harris started her career with Sabre in 1995 and held various positions in finance, operations and sales at Sabre Travel Network before transitioning to Travelocity in the summer of 2005.

Harris earned a master's degree in business administration from the University of Oregon and a bachelor's degree in international studies from Miami University in Ohio. She also received a diploma from Kansai University of Foreign Studies in Japan.

Favorite travel moment:
"Enjoying a late dinner outside a resort in Antigua and watching the Montserrat volcano eruption and lava flows from across the water."