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5.0 out of 5

"Beautiful little city! We visited the snow monkeys from 3-5pm checked into the hotel and explored the city the following morning. Loved dinner, breakf ... " More

By a verified traveler on Mon 29 Apr 2019

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Hotel Description

3-star ryokan near Shiga Kogen Ski Area

In Yamanouchi

Your stay at this ryokan will put you steps from Shibuyu Bridge and a 5-minute walk from Shibu. Onsen-ji Temple and Sake Storehouse and Museum are also within half a mile (1 km).

Hot springs

This ryokan features hot springs and 2 restaurants. There's no skimping on freebies - guests receive free WiFi, free valet parking, and free train station pick-up. Free self parking and luggage storage are also offered on site.

Standard Japanese-Style Room with Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max
$313* Per night/room Apr 19 - Apr 20

Standard Japanese-style Room with Open-Air Bath

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Deluxe Japanese-Style Room with Open-Air Bath

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior Japanese-Style Room with Open-Air Bath

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Shibu Onsen KOKUYA ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shibu Onsen KOKUYA

Family (1)
5 out of 5
Beautiful little city! We visited the snow monkeys from 3-5pm checked into the hotel and explored the city the following morning. Loved dinner, breakfast and all the hotsprings in the hotel available for private rentals as well.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 22, 2019 by Sho

Good day to you. This is Sho at KOKUYA. Thank you so much for your staying and feed back. We are looking forward to welcome you again. Kind regards Sho

Property Features

There are 2 restaurants on site. WiFi is free in public spaces. Shibu Onsen KOKUYA offers its guests hot springs. A train station pick-up service and a train station drop-off service are free. Shibu Onsen KOKUYA also features laundry facilities and a front-desk safe. Self parking and valet parking are free.

  • 19 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Shibu Onsen KOKUYA offers 19 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Slippers
  • Bidet
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 8:30 AM.

Tyoseian - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Yawaragi - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Bicycle rentals on site

Spa Services

Services include massages. Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

  • Indoor private mineral hot springs (Japanese-style onsen)
  • Indoor private mineral hot springs (Japanese-style onsen) in communal space
  • Outdoor private mineral hot springs (Japanese-style onsen) in communal space
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor private mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Shibu Onsen KOKUYA offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kokuya Hotel Yamanouchi
  • Shibu Onsen KOKUYA Inn Yamanouchi
  • Kokuya Yamanouchi
  • Kokuya
  • Shibu Onsen KOKUYA Inn
  • Shibu Onsen KOKUYA Yamanouchi
  • Shibu Onsen KOKUYA Ryokan
  • Shibu Onsen KOKUYA Yamanouchi
  • Shibu Onsen KOKUYA Ryokan Yamanouchi

You should know

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.