"Great price. I was disappointed they didn’t have coffee in the room. They don’t have shampoo or conditioner in the rooms. " More
Shipyard Plaza stay
Your stay at this Shipyard Plaza hotel places you within 2 miles (3 km) of Legion Stadium and Cameron Art Museum. Halyburton Park and Greenfield Lake Park and Gardens are also within 3 miles (5 km).
Property Amenities
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.
Aug 18, 2021 by -Claire, Guest Engagement Team - WoodSpring Suites
We appreciate your feedback regarding your stay at our hotel. We apologize for the issues that you experienced with bugs, along with the interruption and issue with receiving linens. We pride ourselves in offering a high-level of service and are so sorry that this did not come across during your stay. We can assure you that we will address your concerns with our team at the property for immediate action and review.
Jul 22, 2021 by -Brandon, Guest Engagement Team - WoodSpring Suite
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Jul 16, 2021 by -Brandon, Guest Engagement Team - WoodSpring Suite
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Jun 9, 2020 by Brandon, Guest Engagement Team, WoodSpring Suites
I am so sorry to hear that your experience was not the exceptional one we intended for you, Stephanie. Thank you for rating our hotel.
Dec 16, 2019 by Charlie, Guest Engagement Team- Woodspring Suites
So sorry to hear that you experienced issues with the bed and unpleasant noises and odors. Our staff works hard to give you a clean, quiet and exceptional stay and we deeply apologize that this was not your experience. Thank you for letting us know the areas that we can improve upon.
Nov 13, 2019 by Alex, Guest Engagement Team- Woodspring Suites
Thank you so much for this phenomenal rating! We are so pleased to see that your stay with us was such a great one!
Sep 12, 2019 by Nationwide Hotel Management Company, LLC
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests. I know that doesn't make up for the unpleasantness that you encountered but I wanted you to know that you matter to us and we're sorry we disappointed you.
Jul 31, 2019 by Nationwide Hotel Management Company, LLC
We are so sorry you were not pleased with your stay.
Jun 24, 2019 by Nationwide Hotel Management Company, LLC
Thank you for staying with us and for this thoughtful feedback.
May 6, 2019 by Nationwide Hotel Management Company, LLC
You are right that our amenity offerings are unique and are not like those offered at traditional hotels --- we allow guests to choose and pay for only the amenities they want to use, like more frequent housekeeping or adding cookware to our in-room kitchens. Hopefully other guests will benefit from your description and enjoy their affordable stay with just the amenities they need or desire. We would look forward to welcoming you back again soon.
As a guest of Extended Stay America Select Suites - Wilmington - West, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Wilmington hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Parking (limited spaces)
Extended Stay America Select Suites - Wilmington - West offers 121 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 60 mi (96 km) of the property will not be allowed to check in. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.