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Best Western West Valley Inn

2.5-star property
3540 S 2200 West, West Valley City, UT 1-855-201-7819
2.8 out of 5
See all 14 travelocity Reviews

"Friendly staff. Clean rooms and grounds. " More

By a verified traveler on Tue 10 May 2022

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Hotel Description

Hotel near Maverik Center in West Valley City

In suburbs

Within a 15-minute walk of the hotel, you'll find Maverik Center and Hale Center Theater. U of U Health Redwood Health Center and Wairhouse Trampoline Park are also within 3 miles (5 km).

Renovated in 2019

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room May 1 - May 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western West Valley Inn ratings based on 14 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western West Valley Inn

Everyone (8) Couples (1) Family (3)
5 out of 5

Posted by on Feb 15, 2023

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Comment from Hotel Management

Mar 7, 2023 by General Manager

Dear Jennifer,We loved having you stay with us. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

5 out of 5

Posted by on Jun 13, 2022

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4 out of 5
Friendly staff. Clean rooms and grounds.

Posted by on May 10, 2022

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4 out of 5
The staff is wonderful they go above and beyond to make your stay comfortable. My only complaints are the coffee maker at breakfast was out of order, there were no hangers or microwave in the room.

Posted by on Nov 21, 2021

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Comment from Hotel Management

Nov 22, 2021 by Vijay

Thank you for your feed back and taking the time to leave us a review. Our staff is so happy to hear that you were pleased with their service and look forward to seeing your during your next stay at your local Best Western West Valley Inn

2 out of 5
The staff were phenomenal. Every person I talked to was friendly and helpful. The wifi was better than other hotels I habe stayed at. Those are pretty much the only good things. Our entire floor had issues with the locks so we couldn't get into our room without having the front desk leave the reception counter and come up with us to open our door. Ok, I get it, sometimes things happen, but there were so many other issues. We went to the pool and they had no towels and when we asked for some they brought half of what we needed and said there were no more. The "hot tub" was the same temperature as the pool, which was frigid. They gave us 2 towels in our room and when we asked for more they said they didn't have any...for the whole 3 nights we were there. Room service did not come to clean or refill the amenities (like coffee) the entire time we were there. The breakfast was a joke, they had cereal and waffles BUT the syrup packets had to be 10 years old, the syrup was a solid, sticky cube; we even microwaved them and it was still just a solid chunk of syrup. Definitely won't be staying there again.

Posted by on Sep 13, 2021

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Comment from Hotel Management

Oct 15, 2021 by Vijay

We apologize for any inconveniences you had come to experience during your stay. We are glad you had a relative good experience with the customer service aspect of our front desk staff. We hope to make it up to you during your next discounted stay at your local Best Western West Valley Inn.

1 out of 5
Absolutely disgusting. Will never go back

Posted by on Aug 28, 2021

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Comment from Hotel Management

Oct 15, 2021 by Jay

We apologize for any inconveniences you had come to experience during your stay.

1 out of 5
Stay was horrible!!

Posted by on Aug 27, 2021

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Comment from Hotel Management

Oct 15, 2021 by Vijay

We apologize for any inconveniences you had come to experience during your stay.

1 out of 5
Ok, the cards to my room didn’t work. We had to wait for someone at the desk every time we wanted to go to our room. The TV was broken and we asked for a new one or to be fixed. That was ignored. No new clean towels. We had to ask every day for new ones and on the 5th day we got one. The front desk is never there. The staff fights with each other. The owner was on site in Saturday and was yelling at his staff in front of guests. Hands down the worst hotel I have ever been in.

Posted by on Jul 26, 2021

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1 out of 5

Posted by on Jun 4, 2021

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1 out of 5
Ok first, just want to say my experience was not great. When i walked in the front desk lady was talking to her friend and rather dismissive like, was bothered to help me and do her job, " didn't have a name tag on, so dont know who she was. Then that night while grabbing the rest of the stuff in my car i observed a lady in a green jacket checking car doors, I went to tell the staff immediately but no one was around and i didn't have a phone in my room for direct contact.

Posted by on Sep 10, 2020

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About the Best Western West Valley Inn

Location 3540 S 2200 West, West Valley City, UT 84119

Property Features

Best Western West Valley Inn offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Best Western West Valley Inn also features laundry facilities, a front-desk safe, and an elevator. Self parking is free. A complete renovation of Best Western West Valley Inn was completed in March 2019. This West Valley City hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western West Valley Inn offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This West Valley City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay, Apple Pay, PAYCO, UnionPay QuickPass, Amazon Pay, PayPal, MobilePay, and Visa Checkout

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • PAYCO
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • UnionPay Mobile QuickPass
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Amazon Pay
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • PayPal
  • Google Pay
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • MobilePay
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Visa Checkout
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Inn Salt Lake City West
  • La Quinta Salt Lake City West
  • Quinta Inn Salt Lake City West
  • West Valley West Valley City
  • Quinta Salt Lake City West
  • Best Western West Valley Inn Hotel
  • Best Western West Valley Inn West Valley City
  • Best Western West Valley Inn Hotel West Valley City

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.