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"The staff was very welcoming!! " More

By a verified traveler on Tue 05 Jul 2022

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Hotel Description

Hotel near Palm Beach Outlets in West Palm Beach

Villages of Palm Beach Lakes stay

With a stay at this Villages of Palm Beach Lakes hotel, you'll be within half a mile (1 km) of Palm Beach Outlets and 2 miles (3 km) of Cross County Mall. Century Corners Shopping Center and Cross County Plaza are also within 2 miles (3 km).

24-hour fitness, terrace

This hotel features an outdoor pool and a 24-hour gym. Guests will appreciate free perks like free self parking and WiFi in public areas. A 24-hour business center, a terrace, and a garden are also on offer.

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$145* Per night/room Apr 4 - Apr 5

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

88 Palms Hotel & Event Center ratings based on 16 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for 88 Palms Hotel & Event Center

Everyone (8) Couples (2) Family (4)
1 out of 5
I tried cancelling on Saturday morning and did not receive a confirmation. Looks like it did not go through.

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 31, 2023 by GM

Dear Jose R., My sincere apologies that you were unable to keep your reservation. We do allow cancellations with no penalty with 48-hour notice; this is the industry standard. I regret if this was not properly communicated to you and I'm very sorry for the frustration caused. We value your feedback and do take it into consideration. Sincerely, Melissa Cockerham General Manager

5 out of 5

Posted by on Feb 25, 2023

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2 out of 5

Posted by on Feb 17, 2023

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Comment from Hotel Management

Mar 10, 2023 by GM

Dear Mary,We sincerely regret that you did not enjoy your stay. We strive to exceed each of our valued guests’ expectations and apologize that we fell short. We hope you will afford us a chance to make up for the lost commendations with an improved visit in the future. Thank you for sharing your feedback.Sincerely,Melissa CockerhamGeneral Manager

4 out of 5

Posted by on Jan 8, 2023

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3 out of 5

Posted by , from Willow Spring on Dec 4, 2022

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5 out of 5
The staff was very welcoming!!

Posted by on Jul 5, 2022

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Comment from Hotel Management

Jul 6, 2022 by GM

Dear Amanda, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Dominic Monteleone General Manager Under New Management

3 out of 5
Swimming pool filthy with hair, asked front desk to have someone clean it but ended up skimming the pool myself because no one ever showed up.

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 23, 2022 by GM

Dear Mike, Thank you for sharing this review. I am sorry to hear that we let you down both in the cleanliness of the pool as well as our follow-up on your request. We pride ourselves on exceeding our guests' expectations, and in your case, that did not happen. We sincerely hope to have the chance to better serve you on a future visit. Sincerely, Dominic Monteleone General Manager

5 out of 5

Posted by on Jun 11, 2022

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2 out of 5
This hotel should have been no more than $ 30 Many welfare people No internet Elevator far from lobby Musty smell

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 9, 2021 by Beverly

Thanks for the feedback Julie

2 out of 5
The physical condition of the property was abysmal. The tub water control was broken and so we could not change the temperature of the water while taking a shower. The door to the room was loose on the hinges so that door was very difficult to open or close. The toilet seat was so loose I was afraid I would fall off!

Posted by , from Jacksonville on Oct 11, 2021

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Comment from Hotel Management

Nov 3, 2021 by Beverly

Thanks Keith for the feedback

About the Ramada by Wyndham West Palm Beach Airport

Location 1901 Palm Beach Lakes Blvd, West Palm Beach, FL 33409

Renovations + Closures

This property is undergoing renovations from October 6 2023 to July 31 2024 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

88 Palms Hotel & Event Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 3190 square feet (296 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at 88 Palms Hotel & Event Center. Self parking is free. This West Palm Beach hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • 3190 sq ft of conference space
  • 296 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: West Palm Beach Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

88 Palms Hotel & Event Center offers 161 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads. This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

  • Television
  • Satellite channels
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel West Palm Beach Airport
  • Ramada Wyndham West Palm Beach Airport Hotel
  • Ramada West Palm Beach Airport Hotel
  • Ramada Wyndham West Palm Beach Airport
  • 88 Palms & Event Center
  • 88 Palms Hotel & Event Center Hotel
  • Ramada by Wyndham West Palm Beach Airport
  • 88 Palms Hotel & Event Center West Palm Beach
  • 88 Palms Hotel & Event Center Hotel West Palm Beach

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.