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Best Western Plus Cecil Field Inn & Suites

2.5-star property
525 Chaffee Point Blvd, Jacksonville, FL 1-855-201-7819
3.8 out of 5
Good!
See all 13 travelocity Reviews

"Over all i was please. Neat room and clean " More

By a verified traveler on Sun 29 Oct 2023

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Northwest

Northwest stay

Your stay at this Northwest hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Also, Pope Duval Park is within 3 miles (5 km) and Bent Creek Golf Course is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. A business center, express check-out, and luggage storage are also on offer.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room May 5 - May 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Bunk beds)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Jacksonville West ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Jacksonville West

Everyone (6) Couples (2) Family (4)
5 out of 5

Posted by on Mar 15, 2024

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Comment from Hotel Management

Apr 8, 2024 by Charity

Roger,Thank you for your kind Feedback.

5 out of 5
Over all i was please. Neat room and clean

Posted by on Oct 29, 2023

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4 out of 5

Posted by on Mar 7, 2022

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4 out of 5
Clean spacious room. Good breakfast variety (eggs, sausage, biscuits & gravy, waffles, pastry, yogurt, fresh fruit, cereal, coffee, tea, juice).

Posted by on Dec 8, 2021

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Comment from Hotel Management

Dec 9, 2021 by Hotel Manager

Dear Guest, It is so delighting to see your happy stay at the Best Western Plus Cecil Field Inn & Suites. Our team is excited to note that almost everything went out well with you. The room, the amenities, and the hospitality we trust everything matched your expectations. We could not have asked for a better testimonial. Look forward to welcoming you again, soon. Sincerely, Hotel Manager

4 out of 5
Quiet

Posted by , from CORVALLIS on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Hotel Manager

Dear RENATO, Thank you so much for your kind words. I’m so pleased that you found us a quiet place to stay. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

3 out of 5

Posted by on Aug 8, 2021

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5 out of 5
Service of staff ,area

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Hotel Manager

Hello Guest, We thank you for the stay at our hotel. It is so kind of you to note your kind appreciation of our staff for his dedicated hospitality. He has done promptly what he is expected to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit. Sincerely, Hotel Manager.

2 out of 5
Waited for 25 min at the front desk to be checked in there was no one there and I had to call twice and the girl was asleep in the office. The whole 3rd floor reeks of marijuana and there are guys on the balcony smoking weed and cat call girls I the park lot. They only clean the rooms once a week and don’t bring fresh towels and there was hair and mold all in the bathroom

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Hotel Manager

Dear Guest, It is very disappointing to learn of the bad impression we made with the state of our accommodations. It is pretty serious and we never condone such things. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as we are against such acts. Request your understanding and continued patronage. Sincerely, Hotel Manager

2 out of 5
Waited for 25 min at the front desk to be checked in there was no one there and I had to call twice and the girl was asleep in the office. The whole 3rd floor reeks of marijuana and there are guys on the balcony smoking weed and cat call girls I the park lot. They only clean the rooms once a week and don’t bring fresh towels and there was hair and mold all in the bathroom

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Hotel Manager

Dear Guest, It is very disappointing to learn of the bad impression we made with the state of our accommodations. It is pretty serious and we never condone such things. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as we are against such acts. Request your understanding and continued patronage. Sincerely, Hotel Manager

2 out of 5
Unfriendly checkin, rooms in need of an update, a/c did not get cold, beer cap found on the floor next to the bed. Plus item, they offered a grab and go breakfast that was good.

Posted by , from Waveland on Jul 28, 2020

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Comment from Hotel Management

Jul 29, 2020 by Hotel Manager

Dear Pete, We apologize for all the inconveniences you had with the stay. I can see why you were dissatisfied and apologize to you. I’m terribly sorry that we failed to meet your expectations in so many ways. We take genuine pride in this hotel and believe that pride shows in everything we do most of the time. But we clearly let you down. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

About the Best Western Plus Cecil Field Inn & Suites

Location 525 Chaffee Point Blvd, Jacksonville, FL 32221

Property Features

Best Western Plus Jacksonville West offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Best Western Plus Jacksonville West also features a vending machine, laundry facilities, and express check-out. Free self parking is available. This Jacksonville hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Jacksonville West offers 65 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Best Western Cecil Field
  • Best Western Plus Cecil Field
  • Best Western Plus Cecil Field Inn
  • Best Western Plus Cecil Field Inn Jacksonville
  • Best Western Plus Cecil Field Jacksonville
  • Best Western Plus Cecil Field Inn Suites
  • Best Plus Jacksonville West
  • Best Western Plus Cecil Field Inn Suites
  • Best Western Plus Jacksonville West Hotel
  • Best Western Plus Jacksonville West Jacksonville
  • Best Western Plus Jacksonville West Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.