"This is a good place in terms of location and cleanliness. The only issue I has was check in whereby I had to wait a while to check in. There was only ... " More
In suburbs
You'll be within 3 miles (5 km) of NASA Visitor Center and 6 miles (10 km) of University of Maryland, College Park with a stay here. FedEx Field and Prince George's Sports and Learning Complex are also within 6 miles (10 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and onsite conference space. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.
Apr 10, 2024 by Guest Relations Management
Hi Angel,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.
Feb 20, 2024 by Guest Relations Management
Hi Charmaine,We apologize for the inconvenience and disappointment you experienced during your stay at our hotel. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we did not meet your expectations in this regard.We take cleanliness very seriously, and we will investigate the matter thoroughly to address any lapses in our housekeeping procedures. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention.If you would like to provide more specific details about the cleanliness issues you encountered, please feel free to share them with us. We value your feedback and would like to address your concerns directly to ensure that they are appropriately resolved.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to make it up to you in the future and provide you with a more satisfactory experience.
Dec 10, 2023 by Manager
Hello Lori,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If there's anything further we can assist you with, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another wonderful stay.
Oct 31, 2023 by Guest Relations Management
Hi Adaeze! We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in cleanliness and convenience; though we regret to hear that you weren't thoroughly impressed with the wait time for our check in process. We hope that this will not deter you from enjoying our accommodations and services in the future. Thank you for choosing our hotel. We hope to see you again soon.
Oct 11, 2023 by Guest Relations Specialist
Hi Manard,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
Aug 9, 2023 by Guest Relations Specialist
Hi Suzanne! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!
Jul 18, 2023 by karla
Hello Heather!! We appreciate that you have taken the time to let us know how you perceived our accommodations.
Oct 26, 2021 by Hotel Manager
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
The following facilities are closed seasonally each year. They will be closed from October 4 to December 31:
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 6100 square feet (549 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at the business-friendly Metro Points Hotel. Free self parking is available. The property offers extended parking privileges. This Hyattsville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Metro Points Hotel offers 197 accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.