Unsurpassed Service Posted Aug 18, 2009
My wife and I stopped here to break up our trip from Columbus to Williamsburg for my sister's wedding. It's been a long time either of us have been so impressed by a hotel - or travels have left us jaded and setting standards perhaps a bit too high, but the Fairmont met them all. From pulling up Wednesday afternoon to driving off Thursday morning, the service was impeccable. Everyone on the staff was well-trained, efficient, friendly and courteous. Not once was anyone condescending, rude, or distant. The room was beautiful (warm earth tones with asian accents) and spotless. We unfortunately had no chance to use our free access to the health club, or to try out their new restaurant, but can hopefully try them out on our next visit to DC, as the Fairmont will definitely be our first choice.