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4.1 out of 5

"This property is far from a resort. It is well travelled and not the cleanest. One elevator was down for our entire stay, no hot breakfast, clunky el ... " More

By a verified traveler on Sat 08 Apr 2023

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Hotel Description

3-star beach hotel near Sandbridge Beach

Oceanside stay

A stay at this Northeast Virginia Beach hotel places you within half a mile (1 km) of Virginia Beach Boardwalk and 2 miles (3 km) of Sandbridge Beach. Resort Beach and Atlantic Wildfowl Heritage Museum are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Basic Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$90* Per night/room Mar 20 - Mar 21

Luxury Room, 1 Bedroom, Beach View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Single Room, 2 Queen Beds, Non Smoking, Beach View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Sea View, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Room, 1 King Bed, Non Smoking, Beach View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sandcastle Resort On The Beach ratings based on 26 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandcastle Resort On The Beach

Everyone (10) Couples (5) Family (11)
4 out of 5

Posted by on Sep 20, 2023

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Comment from Hotel Management

Sep 21, 2023 by SC

Hello Mathew,Thank you so much & it was our pleasure serving you

1 out of 5
This property is the worst, changing hotel to shower

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 14, 2023 by jess

Thank you.

5 out of 5

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 22, 2023 by Jessica

Hello, thank you for your feedback! & thanks for staying with us!

4 out of 5

Posted by on Jul 29, 2023

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Comment from Hotel Management

Jul 30, 2023 by Jessica

Thank you so much !

5 out of 5

Posted by on Jun 15, 2023

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Comment from Hotel Management

Jul 7, 2023 by jess

I want to thank- you for your feedback.

3 out of 5
This property is far from a resort. It is well travelled and not the cleanest. One elevator was down for our entire stay, no hot breakfast, clunky elevators (when they work), and worn thin carpeting in hallways. I was very disappointed in our room as there was leftover food left on the table nearest the balcony. There were also stains on the bedding. The indoor pool area also has food and other debris on the ground around it. I would NOT stay here again.

Posted by on Apr 8, 2023

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Comment from Hotel Management

Apr 11, 2023 by SC

Hello RobinThank you so much & sincerely appreciates your stay as well as the feedback. Please accept our sincere apologies for the inconvenience & Thank you once again on behalf of the staff & the management

4 out of 5
The parking was very tight for suv.

Posted by on Apr 8, 2023

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Comment from Hotel Management

Apr 8, 2023 by SC

Dear BetsyIt was a pleasure serving you . We really appreciate you taking the time to share your feedback.We hope you’ll come and see us again soon

3 out of 5
Just shabby, badly in need of upgrades. Room was clean but really outdated. Very few amenities. Great location, however, and the staff was friendly enough.

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jul 5, 2022 by BW

Thank you

3 out of 5
The view of the ocean from the room!

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jul 5, 2022 by BW

Thank you

5 out of 5
Love this hotel for location. The oceanfront room was amazing for the price. Great restaurants in the hotel and surrounding ateas that you could walk to.

Posted by on Apr 22, 2022

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Comment from Hotel Management

May 8, 2022 by BW

Hello John Thank you so much

Property Features

Sandcastle Resort On The Beach offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Sandcastle Resort On The Beach. Limited free parking is available on a first-come, first-served basis. This 3-star Virginia Beach hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Virginia Beach Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Sandcastle Resort On The Beach offers 147 air-conditioned accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Oceans 14 Restaurant - This restaurant serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Canoeing nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Surf lessons - nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandcastle Resort Va Beach
  • Sandcastle Beachfront Hotel
  • Sandcastle Oceanfront Hotel Virginia Beach
  • Sandcastle Resorts
  • Sandcastle On The Virginia
  • Sandcastle Resort On The Beach Hotel
  • Sandcastle Resort On The Beach Virginia Beach
  • Best Western Plus Sandcastle Beachfront Hotel
  • Sandcastle Resort On The Beach Hotel Virginia Beach

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.