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Anantara Palais Hansen Vienna Hotel

5.0 star property
5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station

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Anantara Palais Hansen Vienna Hotel

Photo gallery for Anantara Palais Hansen Vienna Hotel

Front of property
Junior Suite | View from room
Lobby
Lobby
Anantara Suites | Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Anantara Palais Hansen Vienna Hotel

Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Schottenring 24, Vienna, Vienna, 1010
  • Popular LocationSt. Stephen's Cathedral14 min walk
  • Popular LocationHofburg Imperial Palace15 min walk
  • Popular LocationVienna State Opera5 min drive
  • AirportVienna (VIE-Vienna Intl.)22 min drive

Room options

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • 3025 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 569 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Anantara Suites

Frette Italian sheets, premium bedding, minibar, in-room safe

Anantara Suites

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 569 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, Balcony (Junior Balcony Suite)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, Balcony (Junior Balcony Suite)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

  • 391 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony (Premium Balcony Room)

Premium Room, Balcony (Premium Balcony Room) | Room amenity

Premium Room, Balcony (Premium Balcony Room)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Grand Premium Room)

Premium Room (Grand Premium Room) | Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Grand Premium Room)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Extra Bed 3 Adults)

  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (One Bedroom Suite 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, Terrace (One Bedroom Suite 3 Adults)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (One Bedroom Suite 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, Terrace (One Bedroom Suite 2 Adults + 1 Child)

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 1 Child)

  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite (Premium One Bedroom Suite)

Suite (Premium One Bedroom Suite) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium One Bedroom Suite)

  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (655)
The price is $376
per night
$423 total
includes taxes & fees
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About the neighborhood

Vienna

Heart of Vienna.Within a 10-minute walk of this Innere Stadt hotel, you'll find Sigmund Freud Museum and Servitenkirche. Also, Judenplatz is within half a mile (1 km) and St. Stephen's Cathedral is within 2 miles (3 km).

What's nearby

  • Sigmund Freud Museum - 8 min walk
  • Stephansplatz - 14 min walk
  • St. Stephen's Cathedral - 14 min walk
  • Hofburg Imperial Palace - 15 min walk
  • Vienna State Opera - 5 min drive

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • Flex - 5 min walk
  • India Gate - 4 min walk
  • Qero - 4 min walk
  • Pasta e Basta - 3 min walk
  • Lobby Lounge - 1 min walk

About this property

Anantara Palais Hansen Vienna Hotel

5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station
Anantara Palais Hansen Vienna Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. A sauna, tour/ticket assistance, and multilingual staff are also featured at the luxury Anantara Palais Hansen Vienna Hotel. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1873
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 46 per day)
  • Valet parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies
  • Tablet computer

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.291 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42.00 per person
  • Covered self parking fee: EUR 46 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Frequently asked questions

How close is Anantara Palais Hansen Vienna Hotel to the airport?

Anantara Palais Hansen Vienna Hotel is 12.2 mi (23-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Anantara Palais Hansen Vienna Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Anantara Palais Hansen Vienna Hotel on Apr 29, 2024 start from $354.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Anantara Palais Hansen Vienna Hotel have an airport shuttle?

Airport shuttle services are not available at Anantara Palais Hansen Vienna Hotel.

Does Anantara Palais Hansen Vienna Hotel offer free breakfast?

Free breakfast isn’t provided at Anantara Palais Hansen Vienna Hotel, but buffet breakfast is offered for a fee of EUR 42.00 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Anantara Palais Hansen Vienna Hotel?

No, there is no casino at this hotel, but Casino Wien (6-min drive) is nearby.

What time is check-in at Anantara Palais Hansen Vienna Hotel?

Check-in start time: 3 PM; Check-in end time: 5 AM.

Is there free parking at Anantara Palais Hansen Vienna Hotel?

Free parking is not available at this hotel. Self parking and valet parking are also available for a fee.

Does Anantara Palais Hansen Vienna Hotel have a pool?

Anantara Palais Hansen Vienna Hotel features an indoor pool.

Does Anantara Palais Hansen Vienna Hotel have a restaurant?

Anantara Palais Hansen Vienna Hotel is home to Edvard, which features international cuisine.

Does Anantara Palais Hansen Vienna Hotel have a spa?

This hotel has a spa, which features body scrubs, facials, and hydrotherapy.

How close is Anantara Palais Hansen Vienna Hotel to downtown Vienna?

Anantara Palais Hansen Vienna Hotel is 0.3 mi away from Vienna.

Anantara Palais Hansen Vienna Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1001 reviews" "
Rating 8 - Good. 136 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Talgat

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.

6/10 Okay

Luis Ignacio

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a short stay
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Saud, Dhahran

Stayed 3 nights in Dec 2023

8/10 Good

Mary

Stayed 5 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

10/10 Excellent

Niurca, Pembroke Pines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out
Stayed 2 nights in Nov 2023

6/10 Okay

Aviva

Liked: Property conditions & facilities
room was a bit worn
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
Stayed 4 nights in Sep 2023