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4.7 out of 5

"Carpet coming up in room...not safe " More

By a verified traveler on Thu 08 Dec 2022

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Hotel Description

Eco-certified hotel near Victoria Harbour

Oceanside stay

With a stay at this Inner Harbour hotel, you'll be steps from Victoria Harbour and Victoria Clipper Ferry Terminal. Legislative Assembly of British Columbia and Government Street are also within half a mile (1 km).

Free breakfast

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free buffet breakfast each morning.

Standard Room, 1 Queen Bed, Balcony, Park View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$145* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed with Sofa bed, Patio (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Partial Harbour View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King & 1 Queen Bed, Patio, Harbour View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Patio, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Inner Harbour ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Inner Harbour

Everyone (6) Family (4)
4 out of 5
Carpet coming up in room...not safe

Posted by on Dec 8, 2022

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5 out of 5
Loved everything except the lack of air conditioning. There was an oscillating fan which was quite good. I guess we're just spolied. I would stay again and do recommend. Breakfast was really good

Posted by , from NILES on Oct 4, 2022

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5 out of 5
Nice property in excellent location

Posted by , from FOUNTAIN VALLEY on Dec 5, 2021

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Comment from Hotel Management

Dec 10, 2021 by Rachel Dickinson - General Manager

Thank you, Bruce! We appreciate the 5 out of 5 rating.

5 out of 5
The room was wonderful and so was the view. The kitchen was an added plus. Beds were very comfortable.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 3, 2019 by Rachel Dickinson - General Manager

Thank you for sharing your rating and review. We are pleased to hear you enjoyed your stay with us.

5 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 28, 2019 by Rachel Dickinson - General Manager

Thank you for your 5 out of 5 rating.

4 out of 5
The cleaning everyday for room wasn’t satisfactory.i would clean the floor and bathroom s better

Posted by on Apr 22, 2019

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Comment from Hotel Management

May 6, 2019 by Rachel Dickinson - General Manager

Thank you for taking the time to complete share your rating and review following your recent stay with us. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests.

5 out of 5
This hotel is located ideally for those using the ferry to and from Port Angeles, WA, whether by vehicle or on foot (I have done both). Easy walk from ferry dock. One block to Parliament and the Royal Museum. Across the street (from Museum) to The Empress. Yet the hotel is on a quiet street!

Posted by , from Olympia, WA on Oct 3, 2018

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Comment from Hotel Management

Oct 4, 2018 by Rachel Dickinson - General Manager

Thank you for your rating and review. We are pleased that you were able to make the best of the convenient location our hotel offers. Thank you again, and we hope to see you on your next trip to Victoria.

5 out of 5
Nice hotel. Close to all the activities in the downtown harbor rea of Victoria. Great breakfast!

Posted by on Sep 2, 2018

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Comment from Hotel Management

Sep 3, 2018 by Rachel Dickinson - General Manager

We are pleased by your 5-star rating and review of our hotel.

5 out of 5
Excellent

Posted by on Dec 8, 2022

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4 out of 5

Posted by on Oct 23, 2022

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About the Best Western Plus Inner Harbour

Location 412 Quebec Street, Victoria, BC V8V1W5

Property Features

Best Western Plus Inner Harbour offers its guests a seasonal outdoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and a garden are also featured at the eco-certified Best Western Plus Inner Harbour. For a fee, parking is available. Smoking is allowed in designated areas at this Victoria hotel.

  • 74 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Inner Harbour offers 74 accommodations with DVD players and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Portable fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 15.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inner Harbour
  • Best Western Plus Inner Harbour
  • Best Western Plus Inner Harbour Hotel
  • Best Western Plus Inner Harbour Hotel Victoria
  • Best Western Plus Inner Harbour Victoria
  • Best Western Hotel Victoria
  • Best Western Victoria
  • Victoria Best Western
  • Plus Inner Harbour Victoria
  • Best Western Plus Inner Harbour Hotel
  • Best Western Plus Inner Harbour Victoria
  • Best Western Plus Inner Harbour Hotel Victoria

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 31 and close September 30.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.