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"Fantastic location. The bathroom and most areas were spotless. It was adequate but we would not stay again. We picked this hotel with this location ... " More

By a verified traveler on Fri 28 Apr 2023

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Hotel Description

4-star residence near St. Mark's Square

Heart of Venice

At this Venice City Center residence, you'll be well placed to visit St. Mark's Square and St. Mark's Basilica, both steps away. Rialto Bridge and Doge's Palace are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this residence. WiFi in public areas is free. A communal living room, express check-out, and dry cleaning are also on offer.

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$317* Per night/room May 21 - May 22

Double Room, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room (Selected at check-in)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

San Marco Palace ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for San Marco Palace

Everyone (1) Couples (1)
3 out of 5
Fantastic location. The bathroom and most areas were spotless. It was adequate but we would not stay again. We picked this hotel with this location and price point on purpose to avoid issues. Smelled like cigarette smoke upon entry (May be coming from courtyard below where employees smoke), or from an older rental period. They offered a free glass factory tour. During the tour the factory will show you pieces that cost 1800£ to 33000£ and more, honestly expecting to make a sale. When done, they push you back towards the boat with no options of spending any time on at any other location on that island. Many pieces are the exact same name on the glass that you will find closer to the hotel, like water glasses, for 1/8 the price. Charging 160£ for a water glass that is priced 20£ in a shop is unfair. The bed was ancient spring mattress and probably the hardest one I have ever “slept” on. And the pillows were the same — hard stones. The lock on front door is cumbersome and difficult to open even to just exit. But, it was clean, safe, and a beautiful area. Staff were good helpful people which we appreciated. Especially with a language barrier, they did a good job helping navigate the area.

Posted by , from juneau on Apr 28, 2023

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4 out of 5

Posted by , from Zionsville on Jun 2, 2022

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at San Marco Palace. This 4-star Venice residence is smoke free.

  • 26 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in some public areas: Free WiFi

Room Amenities

San Marco Palace offers 26 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Cable television is provided. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Rooms are equipped with complimentary dial-up internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Kitchenware
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

San Marco Palace has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.10 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace All Suites
  • San Marco Palace
  • San Marco Palace All Suites
  • San Marco Palace All Suites Apartment
  • San Marco Palace Suites
  • San Marco Palace All Suites House
  • San Marco Palace All Suites House Venice
  • San Marco Palace All Suites Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.