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5.0 out of 5

"This hotel was excellent. We checked in around 10am Venice time after an overnight flight from the US (via Germany). Our room was ready, so we dropped ... " More

By a verified traveler on Tue 05 Sep 2017

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Hotel Description

4-star hotel near St. Mark's Square

Heart of Venice

At this Castello hotel, you'll be well placed to visit St. Mark's Square and Rialto Bridge, both within a 5-minute walk. St. Mark's Basilica and Doge's Palace are also within half a mile (1 km).

Bar/lounge

This hotel features a bar/lounge, free WiFi in public areas, and express check-in. Express check-out, dry cleaning, and luggage storage are also on offer.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$271* Per night/room Apr 1 - Apr 2

Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Aqua Palace Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Aqua Palace Hotel

Everyone (1)
5 out of 5

Excellent Hotel

This hotel was excellent. We checked in around 10am Venice time after an overnight flight from the US (via Germany). Our room was ready, so we dropped our stuff and went walking around Venice. If you stay here, take the vaparetto to San Marco instead of Rialto as it's a shorter distance to walk even though the map shows it closer. The rooms were HUGE and fantastic. We had a room with a canal view on the 1st main floor and it was one of the quietest hotel rooms we have ever stayed in. (We travel a lot.) the double windows added to the sound quality. The bathroom, also huge, had a big walk in shower. The water pressure and temperature were great. The bedding was comfy and nice. There was a couch and two chairs as well as a desk with chair in our room. The staff - all excellent and helpful - spoke great English and gave great directions and suggestions. The hotel was on a small side canal that had gondola service as well as water taxi service if you're so inclined. Just overall excellent. Close to everything but far enough away from the main crowds so that we didn't feel overly crowded.

Posted by , from Little Rock, AR on Sep 5, 2017

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Property Features

Aqua Palace Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and express check-in. This 4-star Venice hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Venice Santa Lucia Station (0.2 km / 0.1 mi)
  • Property shuttles: Train station pick-up

Room Amenities

Aqua Palace Hotel offers 26 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Palace
  • Aqua Palace Hotel
  • Aqua Palace Hotel Venice
  • Aqua Palace Venice
  • Hotel Aqua Palace
  • Aqua Palace Hotel Hotel
  • Aqua Palace Hotel Venice
  • Aqua Palace Hotel Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.