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"Nature was fantastic. Quality of the hotel was very good. Price was expensive considering cold swimming pool and old mattres. Restaurant was very exp ... " More

By a verified traveler on Sun 11 Apr 2021

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Hotel Description

3-star spa hotel in Uxmal

Uxmal stay

Within a 10-minute walk of this Uxmal hotel, you'll find Uxmal Archaeological Site and El Palomar. Gran Pirámide and Casa de la Vieja are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Free WiFi, flat-screen TVs

In addition to free WiFi, the 8 guestrooms offer room service and flat-screen TVs.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Casa del Mago ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Casa del Mago

Everyone (1) Family (1)
3 out of 5
Nature was fantastic. Quality of the hotel was very good. Price was expensive considering cold swimming pool and old mattres. Restaurant was very expensive People was fantastic.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Martha

Thank you for your visit. Safe travels!

4 out of 5

Great location!

Cons: Night stands are very handy....
The hotel is in a great location, very close to Uxmal. The grounds are lovely, the rooms are nice looking and reasonably comfortable. Our's had 3 beds in it, but no night stands, so we had to get creative with a trash can. The food in the restaurant was very good, a bit pricey based on what we've been paying, but there are almost no other options. The continental breakfast that came with our room was a full buffet, not just pastries.

Posted by , from California on Feb 16, 2016

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Comment from Hotel Management

Feb 27, 2016 by Hotel Concierge

thanks for taking time to share your experience!

Property Features

La Casa del Mago offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at La Casa del Mago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star Santa Elena hotel is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

La Casa del Mago offers 8 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

La Casa del Mago has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Free bicycles on site
  • Cave exploring/spelunking nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lol-Tun. Services include facials, body treatments, and manicures and pedicures. The spa is open select days.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at La Casa del Mago

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Airport shuttle fee: USD 350 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Mago Hotel Uxmal
  • Casa Mago Uxmal
  • Casa Mago Hotel Santa Elena
  • Casa Mago Santa Elena
  • La Casa del Mago Hotel
  • La Casa del Mago Santa Elena
  • La Casa del Mago Hotel Santa Elena

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.