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4.6 out of 5

"Great breakfast!!! Freshly cooked scrambled eggs, bacon, etc. " More

By a verified traveler on Thu 14 Sep 2023

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Hotel Description

Enjoy the outdoor pool at this Upland hotel

In Upland

You'll find San Antonio Regional Hospital and San Antonio Hospital Foundation within a 15-minute walk of this Upland hotel. Also, Pacific Electric Trail is within 2 miles (3 km) and Kindred Hospital Ontario is within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a gym. Enjoy the spa tub and perks like free WiFi. A computer station and a safe deposit box are also provided.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Mar 20 - Mar 21

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SureStay Plus By Best Western Upland Ontario North ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus By Best Western Upland Ontario North

Everyone (4) Family (2)
3 out of 5

Posted by on Jan 16, 2024

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5 out of 5

Posted by , from PINONHILLF on Oct 10, 2023

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Comment from Hotel Management

Nov 2, 2023 by General Manager

Dear Steven,Thank you for completing the survey regarding your recent stay at our property.It is because of wonderful customers like you that our whole team love to come to work.Your business is very important to us and we value your feedback.We enjoy providing the best we can and are always looking to improve.Thank you for being a valued rewards member and valued customer.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope you will come back and see us again soon.Thank you for your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA

5 out of 5
Great breakfast!!! Freshly cooked scrambled eggs, bacon, etc.

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 16, 2023 by General Manager

Dear Libia,Thank you for completing the survey regarding your recent stay at our property.We appreciate your lovely feedback about our friendly staff, delicious food of multiple variations.We are so glad we could provide you with an amazing experience.It is because of wonderful customers like you that our whole team love to come to work.Our team strives to provide superior service to all of our valued customers.Your business is very important to us and we value your feedback.We are very glad to accommodate you and are happy to help you with whatever you need.We enjoy providing the best we can and are always looking to improve.We look forward to accommodating your next stay.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you for your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral ManagerSureStay Plus by Best Western Upland CA

5 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 22, 2023 by General Manager

Dear Patrice,Thank you for completing this review regarding your recent stay at our property.It is because of wonderful customers like you that our whole team love to come to work.Our polite team strives to provide superior service to all of our valued customers.Your business is very important to us and we value your feedback.We enjoy providing the best we can and are always looking to improve.We look forward to accommodating your next stay.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you for your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA

5 out of 5
Great customer service at check in. Tovi is great.

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 6, 2023 by Assistant General Manager

Dear Antonio,Thank you for completing this lovely review regarding your recent stay at our property.It is because of wonderful customers like you that our whole team love to come to work. Your business is very important to us and we value your feedback. Thank you for helping us to deliver a superior experience for you and other guests in the future. We will reach out to Tovi personally. We hope you will come back and see us again soon. We look forward to accommodating your next stay.Thank you for your time and consideration.Have a lovely day.Kindest Regards,SureStay Plus by Best Western Upland CA

5 out of 5
The facilities were very good and service was excellent.

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 25, 2023 by Assistant General Manager

Dear Eugene,Thank you for completing this lovely review regarding your recent stay at our property.It is because of wonderful customers like you that our whole team love to come to work.Your business is very important to us and we value your feedback.Thank you for your support and effort in helping us deliver superior customer service.We hope you will come back and see us again soon. We look forward to accommodating your next stay. Thank you for your time and consideration.Have a lovely day.Kindest Regards,SureStay Plus by Best Western Upland CA

4 out of 5

Posted by on May 26, 2023

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About the SureStay Plus Hotel by Best Western Upland

Location 1191 E. Foothill Blvd, Upland, CA 91786

Property Features

SureStay Plus By Best Western Upland Ontario North offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available. SureStay Plus By Best Western Upland Ontario North also features a vending machine, laundry facilities, and a front-desk safe. Smoking is allowed in designated areas at this Upland hotel.

  • 114 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • Breakfast available (free)
  • Beach lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Upland Station (2.6 km / 1.6 mi)

Room Amenities

SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Upland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GuestHouse Hotel Upland
  • GuestHouse Upland
  • Hotel Upland
  • GuestHouse Inn Upland Hotel
  • GuestHouse Inn Upland
  • Guesthouse International Hotel Upland
  • GuestHouse Inn Suites Upland
  • SureStay Plus Hotel by Best Western Upland
  • SureStay Plus By Best Western Upland Ontario North
  • SureStay Plus By Best Western Upland Ontario North Hotel
  • SureStay Plus By Best Western Upland Ontario North Upland
  • SureStay Plus By Best Western Upland Ontario North Hotel Upland

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.