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4.5 out of 5

"Great location- very quiet. About a 10 minute walk (uphill) from Shibuya Station. Our king bed room was large with plenty of room. The bathroom was ... " More

By a verified traveler on Wed 24 Apr 2019

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Hotel Description

3-star hotel near Takeshita Street

Shibuya stay

Your stay at this Shibuya hotel places you within 3 miles (5 km) of Takeshita Street and Mori Art Museum. Also, Shinjuku Gyoen National Garden is within 3 miles (5 km) and Tokyo Tower is within 6 miles (10 km).

Renovated in 2023

A rooftop terrace is featured at this hotel, along with free WiFi in public areas and a computer station. There's dry cleaning and multilingual staff can provide around-the-clock assistance.

Standard Double Room (2 persons), Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$121* Per night/room Apr 29 - Apr 30

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 6 Max

Deluxe Twin Room (3 persons), Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Residential Family Room (2 persons), Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Residential Family Room (3-4 persons), Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Tokyu Stay Shibuya ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tokyu Stay Shibuya

Family (2)
4 out of 5
Great location- very quiet. About a 10 minute walk (uphill) from Shibuya Station. Our king bed room was large with plenty of room. The bathroom was a good size with a separate room for the shower and tub. The 1000 yen breakfast was good - we always found something to eat. Plenty of restaurants and convenience stores within walking distance of the hotel. Front desk staff was professional and polite. Would definitely stay here again.

Posted by , from USA on Apr 24, 2019

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5 out of 5
I enjoyed my 2 week stay at Tokyu Stay. The rooms are bigger than the APA hotel that is nearby. Having the Shinsen station nearby was a great bonus too. Although the center of Shibuya is only a 5 to 10 minute walk away. They also have washing machines in your room which was great. The heater isn’t very good so I recommend line drying. Overall, I would recommend this hotel if you are looking for a great value. It isn’t a 5 star hotel but very nice rooms and staff. I would stay here again.

Posted by , from Austin on Apr 3, 2019

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Property Features

As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front-desk safe, and an elevator. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Shinsen Station (0.5 km / 0.3 mi)
  • Metro station: Shibuya Station (0.6 km / 0.4 mi)

Room Amenities

Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

  • In-room kitchenette
  • Washer and dryer
  • Deep soaking tub
  • LCD television
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shibuya Stay
  • Shibuya Tokyu Stay
  • Tokyu Shibuya
  • Tokyu Stay
  • Tokyu Stay Hotel
  • Tokyu Stay Hotel Shibuya
  • Tokyu Stay Shibuya
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Hotel

You should know

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.