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5.0 out of 5

"Housekeeping was excellent. Bathrooms, bedrooms were cleaned daily, cleaning articles replenished daily as were the coffee, tea, sugar and cream, and ... " More

By a verified traveler on Mon 18 Sep 2023

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Hotel Description

Family-friendly stay near Shinjuku I Land

City center stay

A stay at this Shinjuku hotel places you steps from Shinjuku Mitsui Building and within a 5-minute walk of Pentax Square. Shinjuku Nomura Building and Tokyo Metropolitan Government are also within half a mile (1 km).

Renovated in 2020

This hotel's 10 restaurants, 5 bars/lounges, and gym are some of the featured amenities. Families will appreciate the free theme park shuttle, onsite laundry facilities, and in-room childcare. Enjoy a meal in one of the 3 coffee shops/cafes and perks like free WiFi.

Standard Double, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$279* Per night/room May 7 - May 8

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Plus Double, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Plaza Superior South Wing Double, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Twin, Non Smoking (Universal Design)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Keio Plaza Hotel Tokyo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Keio Plaza Hotel Tokyo

Everyone (1)
5 out of 5
Housekeeping was excellent. Bathrooms, bedrooms were cleaned daily, cleaning articles replenished daily as were the coffee, tea, sugar and cream, and fresh bottles of water. Especially appreciated the soft daily replaced yukata kimonos and slippers. Thank you also for daily provided Japan newspaper.

Posted by on Sep 18, 2023

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Property Features

There are 10 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A meeting room and coworking spaces are available. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and a vending machine are also featured at the family-friendly Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Keio Plaza Hotel Tokyo was completed in March 2020. Smoking is allowed in designated areas at this Tokyo hotel.

  • 1455 guestrooms or units
  • 47 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 1971
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Shinjuku Station (1 km / 0.6 mi)
  • Metro station: Tochomae Station (0.3 km / 0.2 mi)
  • Property shuttles: Free theme park shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Keio Plaza Hotel Tokyo offers 1455 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

スーパーブッフェ グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

オールデイダイニング樹林 - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.

鉄板焼 やまなみ - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 25000 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • One child stays free
  • Car required
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 4500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Keio
  • Keio Hotel
  • Keio Hotel Tokyo Plaza
  • Keio Plaza Tokyo
  • Keio Tokyo Plaza
  • Keio Plaza Hotel Tokyo Shinjuku
  • Keio Plaza Shinjuku
  • Keio Plaza Hotel Tokyo
  • Keio Plaza Hotel
  • Keio Plaza
  • Keio Plaza Hotel Tokyo Hotel
  • Keio Plaza Hotel Tokyo Tokyo
  • Keio Plaza Hotel Tokyo Hotel Tokyo

You should know

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.