Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly stay near Shinjuku I Land

Choose dates to view prices

Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

Lobby
Exterior
Premier Grand - Deluxe 2 Queens  with the Club Lounge Access (Breakfast, Tea, and Bar time)  | 1 bedroom, down comforters, in-room safe, individually decorated
Ballroom
View from property

Overview of Keio Plaza Hotel Tokyo

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Popular LocationShinjuku Station8 min walk
  • Popular LocationTokyo Station18 min drive
  • Popular LocationShinagawa Station27 min drive
  • AirportTokyo (HND-Haneda)38 min drive

Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

  • 324 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 366 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

  • 764 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

  • 253 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

  • 363 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

  • 253 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • Sleeps 4
  • 2 Twin Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

  • 506 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

  • 382 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • 725.4 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room, Smoking

  • 363 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double, Smoking

  • 253 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin, Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

  • 253 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

  • 324 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

  • 363 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

  • 441 sq ft
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

  • 382 sq ft
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

  • 324 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

  • 382 sq ft
  • Sleeps 4
  • 2 Queen Beds

Plaza Superior Twin, Non Smoking (Main Tower)

  • 363 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Luxe King, Non Smoking

  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

  • 755 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Family Room, Non-Smoking

  • 498 sq ft
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

  • 432 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

  • 324 sq ft
  • Sleeps 3
  • 1 Double Bed

South Tower Plaza Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Premier Grand Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

South Tower Plaza Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Tower Plaza Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Superior Plus Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Select Twin

  • Sleeps 2
  • 2 Twin Beds

South Tower Plaza Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Tower Plaza Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Tower Premier Grand Twin Suite

  • Sleeps 2
  • 2 Twin Beds

South Tower Luxe King Room

  • Sleeps 2
  • 1 King Bed

Main Tower Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Luxury Family Room

  • Sleeps 5
  • 1 Twin Sofa Bed and 4 Double Beds

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2
  • 2 Twin Beds

Main Tower Premier Grand King Suite

  • Sleeps 2
  • 1 King Bed

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2
  • 1 King Bed

Main Tower Standard Plus Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3
  • 2 Double Beds

South Tower Plaza Luxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Tower Club Room Premier Grand King Room

  • Sleeps 2
  • 1 King Bed

South Tower Plaza Luxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Tower Superior Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2
  • 2 Twin Beds

Main Tower Deluxe Plus Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Main Tower Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Main Tower Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3
  • 2 Double Beds

South Tower Plaza Luxe Corner Room

  • Sleeps 2
  • 1 King Bed

Main Tower Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

South Tower Plaza Superior King Room

  • Sleeps 3
  • 1 King Bed

Main Tower Deluxe Plus Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Main Tower Superior Twin Room Non smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Select Twin Connecting Room

  • Sleeps 4
  • 4 Twin Beds

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Tower Plaza Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Tokyo

City center stay.A stay at this Shinjuku hotel places you steps from Shinjuku Mitsui Building and within a 5-minute walk of Pentax Square. Shinjuku Nomura Building and Tokyo Metropolitan Government are also within half a mile (1 km).

What's nearby

  • Shinjuku I Land - 4 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • あるでん亭新宿店 - 4 min walk
  • オールデイダイニング 樹林 - 2 min walk
  • Sizzler - 4 min walk
  • アートラウンジ デュエット - 2 min walk
  • 喫茶室ルノアール - 3 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly stay near Shinjuku I Land
There are 10 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A meeting room and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and a vending machine are also featured at the family-friendly Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Keio Plaza Hotel Tokyo was completed in March 2020.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 1455 guestrooms or units
  • 47 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 1971
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Keio Plaza Hotel Tokyo offers 1455 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Baby bath
  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: JPY 4,500 for adults and JPY 4,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 25000 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 4500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

How close is Keio Plaza Hotel Tokyo to the airport?

Keio Plaza Hotel Tokyo is 18 mi (38-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on Apr 22, 2024 start from $270.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Keio Plaza Hotel Tokyo have an airport shuttle?

Keio Plaza Hotel Tokyo offers an airport shuttle from 6:00 AM to 5:30 PM, at scheduled times, for a charge of JPY 1250. per person, one-way.

How close is Keio Plaza Hotel Tokyo to the beach?

This hotel is 10.5 mi (32-min drive) from Odaiba Beach Park.

Does Keio Plaza Hotel Tokyo offer free breakfast?

Free breakfast isn’t provided at Keio Plaza Hotel Tokyo, but buffet breakfast is offered for a fee of JPY 4500 for adults and JPY 4500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Keio Plaza Hotel Tokyo?

No, there is no casino at this hotel.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Keio Plaza Hotel Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Keio Plaza Hotel Tokyo have a pool?

Keio Plaza Hotel Tokyo does not have a pool.

Does Keio Plaza Hotel Tokyo have a restaurant?

There are 10 onsite restaurants, offering options like Fusion cuisine and light fare.

Does Keio Plaza Hotel Tokyo have a spa?

There are no spa services available at this hotel.

How close is Keio Plaza Hotel Tokyo to downtown Tokyo?

Keio Plaza Hotel Tokyo is 4.1 mi away from Tokyo.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 780 out of 1271 reviews" "
Rating 8 - Good. 335 out of 1271 reviews" "
Rating 6 - Okay. 86 out of 1271 reviews" "
Rating 4 - Poor. 46 out of 1271 reviews" "
Rating 2 - Terrible. 24 out of 1271 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Stayed 6 nights in Jan 2024

10/10 Excellent

Xianfeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet area near the busy shopping district of shinjuku. Room is small but clean and comfortable. Nice staff, a lot of restaurants within the hotel. Close to subway.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary, Hartland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful large room with fabulous views of Mount Fuji. Staff was incredibly helpful and we learned to navigate the public transportation with ease. Would definitely stay there again! Sky lounge was our favorite evening hang out.
Stayed 3 nights in Jan 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very convenient location. I love staying at the Keio Plaza- the staff is professional, friendly and very welcoming.
Stayed 2 nights in Jan 2024

8/10 Good

Suda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Keio as usual. Only complaint also shared with hotel is the smoking room is usually packed with business guests that are loud and not really catered for staying guests so as a smoker, I downgraded review for this.
Stayed 3 nights in Jan 2024

8/10 Good

Paige

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, standard hotel, do not arrive earl
Hotel was nice and comfortable. Convenient location in Shinjuku and only one or two blocks from train. Rooms were nice and normal size for large city and clean. Staff was not very helpful though. We arrived early and knew we would have to wait for check in time but staff showed no flexibility and made us wait until last minute. We asked to use public restroom and told us those were closed as well until certain time. I would not book this hotel if you plan to arrive earlier than check in time.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patty

Stayed 5 nights in Jan 2024