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Hotel New Otani Tokyo The Main

4.5-star property
4-1 Kioi-cho Chiyoda-ku, Tokyo, 1-855-201-7819
4.4 out of 5
Excellent!
See all 5 travelocity Reviews

"This was a beautiful hotel, and it was close to public transportation. The garden was amazing! I enjoyed everything about my stay. " More

By a verified traveler on Thu 10 Sep 2020

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Hotel Description

Spa hotel near Tokyo Imperial Palace

City center stay

Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Roppongi Hills. Tokyo Tower and Nippon Budokan are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 20 restaurants, and a gym are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking is free for guests, and you can enjoy a meal in one of the 3 coffee shops/cafes.

The Main Standard King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$237* Per night/room Apr 29 - Apr 30

The Main Junior Suite double, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Main Standard Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Main Standard Twin, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Bed Count 1 Full Bed Maximum Occupancy 1 Max

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel New Otani Tokyo The Main ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel New Otani Tokyo The Main

Everyone (2) Couples (1) Family (2)
5 out of 5
This was a beautiful hotel, and it was close to public transportation. The garden was amazing! I enjoyed everything about my stay.

Posted by , from Council Bluffs IA on Sep 10, 2020

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4 out of 5

Posted by on Nov 13, 2019

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5 out of 5
Hotel was amazing, staff was very courteous and plenty of restaurants on the premises. We did some light shopping and used the travel agent ALL inside the hotel! Great time!

Posted by on Aug 19, 2019

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5 out of 5
Beautiful hotel, amazing waterfall, and close to the Train station. This was our first experience in Japan and it really set the bar high.

Posted by on Jul 30, 2019

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3 out of 5
Well located, expensive. Surrounding facilities are expensive.

Posted by on Dec 28, 2018

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About the Hotel New Otani Tokyo The Main

Location 4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from February 4 to February 6:

  • Swimming pool

Property Features

Hotel New Otani Tokyo The Main offers its guests a full-service spa and a health club. There are 20 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Tokyo hotel.

  • 554 guestrooms or units
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 1964
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Yotsuya Station (1.4 km / 0.9 mi)
  • Metro station: Akasaka-Mitsuke Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hotel New Otani Tokyo The Main has 20 restaurants on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE GOLDEN SPA NEW OTANI. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Minimum age to access spa is 18

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Extra beds are not available for children age 3 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

  • One child stays free
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680–7475 for adults, and JPY 3220–4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani
  • Hotel New Otani Tokyo
  • Hotel Tokyo New Otani
  • New Hotel Otani Tokyo
  • New Otani
  • New Otani Hotel Tokyo
  • New Otani Tokyo
  • Otani Tokyo Hotel
  • Tokyo New Otani
  • Tokyo New Otani Hotel
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Tokyo Garden Hotel
  • Hotel New Otani Tokyo Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main
  • New Otani Tokyo The Main Tokyo
  • Hotel New Otani Tokyo The Main Hotel
  • Hotel New Otani Tokyo The Main Tokyo
  • Hotel New Otani Tokyo The Main Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.