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4.4 out of 5

"They have some construction nearby but I haven't heard it in my room. The outside looks well kept. The decorations in the lobby and common areas is be ... " More

By a verified traveler on Thu 03 Aug 2023

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Hotel Description

3-star hotel near Stafford Centre

In Sugar Land

You'll find Stafford Centre and Sugar Land Town Square within 3 miles (5 km) of this hotel. First Colony Mall and Constellation Field are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Apr 4 - Apr 5

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Springhill Suites Houston Sugar Land ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites Houston Sugar Land

Everyone (3) Couples (2) Family (2)
2 out of 5
Searched for 3 and 4 star hotels - this property came up in search results, but is clearly a 2 star facility. Was assigned a room next to the elevator - noisy until early in the morning. Breakfast was average - slow to be set up, but staff rushed to shut it down at 10:01 am. AC in room was a little noisy, and red blinking lights on smoke detector above bed were very annoying. Hot water pressure was poor and variable - not okay.

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 17, 2023 by Brandi- Operations Manager

Dear Howard, Thank you for taking the time to review our hotel. We sincerely apologize for your experiences and want you to know we have informed all leadership to improve these issues so that they do not occur again. We appreciate your feedback and hope you return to experience a greater stay next time you are in town.

5 out of 5
They have some construction nearby but I haven't heard it in my room. The outside looks well kept. The decorations in the lobby and common areas is beautiful. My room is large and beautiful too. I'm very impressed!!!

Posted by , from Palm Bay on Aug 3, 2023

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Comment from Hotel Management

Aug 11, 2023 by Brandi- Operations Manager

Dear Stephen, Thank you for taking time to review our hotel. We appreciate the wonderful review you left for us. As we know things like construction can put a damper on a stay if it is disruptive, we are happy to know that your stay was pleasant and uninterrupted. We hope to host you again when you visit Sugar Land again.

5 out of 5
Place is new. Clean

Posted by on Apr 21, 2023

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Comment from Hotel Management

Apr 26, 2023 by Brandi Calliham-Operations Manager

Dear Gloria, Thank you for taking time to review our hotel. We hope to host you again in the future!

5 out of 5
very clean, good location, friendly staff. Will stay here again

Posted by on Feb 19, 2020

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5 out of 5
Front staff was very professional and friendly. Room was very clean and the food was good.

Posted by on Sep 23, 2019

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5 out of 5

Posted by on May 12, 2019

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4 out of 5
My stay was nice. Clean, comfy bed, just off the highway. Breakfast was...meh. The waffle maker timer is too long, just short of burning your waffles. Mine was too tough to eat even with butter and syrup. All in all though, I’d stay here again.

Posted by on Jan 2, 2019

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About the Springhill Suites Houston Sugar Land

Location 13434 Southwest Freeway, Sugar Land, TX 77478

Property Features

Springhill Suites Houston Sugar Land offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. The business-friendly Springhill Suites Houston Sugar Land also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Sugar Land hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Springhill Suites Houston Sugar Land offers 94 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.