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4.5 out of 5

"Clean, Food, very very poor Hallways? Boring and hot Staff, nice We selected late check out because of flights but a very stiff NO. Front desk. A l ... " More

By a verified traveler on Sun 13 Aug 2023

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Hotel Description

3-star hotel near Sugar Land Town Square

On lake

You'll find Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital within 2 miles (3 km) of this hotel. First Colony Mall and Sugar Land Ice and Sports Center are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$103* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Houston/Sugar Land ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Houston/Sugar Land

Everyone (9) Couples (2) Family (4)
5 out of 5
Na

Posted by on Mar 7, 2024

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Comment from Hotel Management

Mar 11, 2024 by Hyatt Place Team

Thank you for your feedback.

3 out of 5

Posted by on Dec 28, 2023

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2 out of 5
Pool was green and that was the whole reason we came

Posted by on Oct 28, 2023

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Comment from Hotel Management

Oct 29, 2023 by TF

We apologize for the inconvenience and a discount has been applied to your bill.

5 out of 5

Posted by on Oct 13, 2023

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Comment from Hotel Management

Nov 2, 2023 by TF

Thank you for your feedback!

4 out of 5
Clean, Food, very very poor Hallways? Boring and hot Staff, nice We selected late check out because of flights but a very stiff NO. Front desk. A little Ghetto other wise nice

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 18, 2023 by TF

Thank you for your feedback!

5 out of 5
This is always our place to stay away from home. Very friendly service and breakfast is awesome

Posted by on Jul 25, 2023

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Comment from Hotel Management

Aug 7, 2023 by TF

Thank you

5 out of 5

Posted by on May 5, 2023

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Comment from Hotel Management

Jul 4, 2023 by TF

Thank you

5 out of 5

Posted by on Apr 26, 2022

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5 out of 5
i love breakfast!

Posted by on Apr 18, 2022

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5 out of 5
Everything was good till the night time when college kids took over and was pretty loud till 2 am

Posted by on Apr 4, 2022

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About the Hyatt Place Houston/Sugar Land

Location 16730 Creek Bend Drive, Sugar Land, TX 77478

Property Features

Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business center and 5 meeting rooms are available. Event space at this hotel measures 6039 square feet (561 square meters) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-in, and express check-out. A free area shuttle within 5 mi is available. Self parking is free. This 3-star Sugar Land hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 9 levels
  • 6039 sq ft of conference space
  • 561 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Hyatt Place Houston/Sugar Land has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • Smoke detector
  • Children stay free
  • Minimum guest age is 0
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Houston/Sugar
  • Hyatt Place Houston/Sugar Hotel
  • Hyatt Place Houston/Sugar Hotel Land
  • Hyatt Place Houston/Sugar Land
  • Hyatt Place Houston/Sugar Land Hotel
  • Hyatt Place Houston/Sugar Land Hotel Sugar Land
  • Hyatt Place Houston Sugar Land
  • Hyatt Place Houston/Sugar Land Hotel
  • Hyatt Place Houston/Sugar Land Sugar Land
  • Hyatt Place Houston/Sugar Land Hotel Sugar Land

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.