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Quality Inn Stone Mountain

2.5-star property
1595 E Park Place Blvd, Stone Mountain, GA 1-855-201-7819
2.6 out of 5
See all 13 travelocity Reviews

"The decor was nice but room was not very clean, sticky... beds were real used. Did not sleep good. We were 4 people and we all had back aches. Beds ha ... " More

By a verified traveler on Mon 14 Oct 2019

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Hotel Description

Hotel near Stone Mountain Park in Stone Mountain

In entertainment district

You'll find Stone Mountain Park and Stone Mountain Golf Club within 2 miles (3 km) of this hotel. Yellow River Game Ranch and Stone Mountain Scenic Railroad are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Apr 28 - Apr 29

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Stone Mountain ratings based on 13 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Stone Mountain

Everyone (8) Family (4)
1 out of 5
This property was terrible!!!! There was mold all over the hotel room and there was some sort of dried liquid on the tabletop. The baseboards were peeling back and the hotel room looked as if it hadn’t been cleaned in months. I would not recommend this hotel to anyone.

Posted by on Dec 30, 2022

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Comment from Hotel Management

Dec 31, 2022 by TJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
DID NOT LIKE THAT ITS REQUIRED TO SCAN YOUR DRIVER’s License into their system before you can check in. This is a violation of privacy. Showing is is acceptable. Hotel scanning into their system is not! Won’t go back!!!

Posted by on Nov 29, 2022

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Comment from Hotel Management

Nov 30, 2022 by TJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

1 out of 5
The room was not clean burn holes in furniture and linens. The room’s towels and wash cloths were dingy needs to be replaced. The room’s hot water was constantly not running and to top it off I seen a mouse run in the wall the sink pipe went into. I told management which wasn’t on site until after 3pm. Oh I forgot to mention that they power washed the wall outside of my room for 3 hours from 8am until 11am. Worst hotel experience that I had to pay for in my life. Management totally dismissed my concerns and Travelocity didn’t return my call to complete a relocation because they couldn’t get in touch with the hotel totally unprofessional.

Posted by on Nov 11, 2022

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Comment from Hotel Management

Nov 12, 2022 by TJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5

Posted by on Oct 10, 2022

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1 out of 5
This place was filthy, unsafe and smelled like smoke. Our group had 3 rooms for 3 nights. The first night, I couldn’t sleep. The bed was like a rock and it kept feeling like something was biting me. Shady people walking around all night and my daughter’s sticker was stolen off her tag. She woke up the last morning with someone’s drivers license and room key in her room by the door. It looked like they were trying to break in. This was a terrible hotel.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 11, 2022 by TJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
The room was filthy. We had to clean the floor with a damp towel just to keep our bare feet from being black! There was a HAIR in one of the beds! Burn places on the bed covers in this "NO SMOKING" room. Crap all over the walls running down like someone sprayed it with a soft drink. not just one wall - all of them. Absolute filth in the corners of the bathroom. Of the 2 Queen beds one sunk way down in the middle was very uncomfortable and was so squeaky it woke us if we rolled over. People outside the room yelled and made a lot of noise around 1 or 2 in the morning every one of the 4 nights we were there. We have stayed here several times before and been pleased. That's why we came back! this time was the last time we will never return. It's just nasty.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 18, 2021 by TJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on Jul 29, 2021

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4 out of 5

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jul 5, 2021 by TJ

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by TJ

Thank you so much for your positive review. We are glad that you enjoyed your stay.

4 out of 5
The decor was nice but room was not very clean, sticky... beds were real used. Did not sleep good. We were 4 people and we all had back aches. Beds had dips in them. Staff was friendly. Breakfast was great! Very enjoyable, outside was kept up, however obviously regulars that live there hanging out and drinking all night and first thing in morning. Would I stay again , yes, but next time I’d tell them about bed and expect a new room or major discount. Really the beds were so bad.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Randy

Dear value guest, Thanks for your feedback, we are very sorry you did not enjoyed your stay, but we are taking all feedback seriously and using it as our training tools, Hope you will give us a second chance to let you see our improvements.

About the Quality Inn Stone Mountain

Location 1595 E Park Place Blvd, Stone Mountain, GA 30087

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Stone Mountain. Self parking is free. Smoking is allowed in designated areas at this Stone Mountain hotel.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Stone Mountain offers 60 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Stone Mountain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet (varies based on length of stay)
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Stone Mountain
  • Quality Inn Stone Mountain
  • Quality Stone Mountain
  • Quality Inn Stone Mountain Hotel
  • Quality Inn Stone Mountain Stone Mountain
  • Quality Inn Stone Mountain Hotel Stone Mountain

You should know

  • The seasonal pool will open May 29 and close September 04.
  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.