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"The location was good but had some difficulty with parking. Most of the available spots were located behind the property, as a woman traveling alone I ... " More

By a verified traveler on Mon 15 Aug 2022

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Hotel Description

Staten Island guestrooms with comfy beds

In suburbs

At this Staten Island hotel, you'll be within 3 miles (5 km) of Staten Island Mall and 6 miles (10 km) of Staten Island Zoo. Wagner College is within 6 miles (10 km) and Staten Island University Hospital is within 9 miles (15 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a gym on site, and concierge services and free newspapers are also offered.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Staten Island Inn ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Staten Island Inn

Everyone (10) Couples (2) Family (3)
4 out of 5
The location was good but had some difficulty with parking. Most of the available spots were located behind the property, as a woman traveling alone I wasn’t comfortable with that. The bedside table lamp in my room wasn’t working, other than that my stay was fine.

Posted by on Aug 15, 2022

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Comment from Hotel Management

Aug 15, 2022 by Felicia Guest Service Supervisor

Thank you for your feedback. We're so glad you enjoyed your stay, however we're sorry no one has informed you that we share the huge parking space with two other hotels on property. Behind the hotel is the safest spot to park your vehicle because we have cameras that we watch all the time. We hope to see you again, have a great day and always stay safe!

4 out of 5
The heating/ac unit in the room was extremely noisy. Kept it off for the whole stay. Outside the property had a lot of trash around the parking lot.

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 11, 2022 by Felicia Guest Service Supervisor

Thank you for your feedback, all feedbacks are important to us to help better serve our guests. We're sorry you didn't enjoy your time. Whenever you have an issue with your room, it's always best to let Front desk agent know so we can fix the issue at the moment. We hope you can come visit us again! Have a great day.

3 out of 5
I expected to find a refrigerator, the room did not have one.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Carissa Simeone

Thank you for sharing your feedback and comments. In regards to mini fridges, this amenity is featured upon request free of charge. Our guest service agents would have been delighted in assisting you with a mini fridge in your room during your stay. We hope you will provide us another opportunity to prove that your stay was only an exception and allow us to provide you with our superior service!

4 out of 5

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 10, 2020 by Carissa Simeone

Thank you so much for taking the time sharing your feedback with us. We hope you will provide us another opportunity to accommodate you in the future so we can exceed your expectations!

4 out of 5
was handycaped and the Q bed was shoved to far near wall hard to get into for other visiter

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Carissa Simeone

Thank you for taking the time sharing your feedback. We want to extend a sincere apology that your stay did not meet & exceed your expectations. We hope you will provide us another opportunity to prove that your stay was only an exception.

2 out of 5

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Carissa Simeone

Thank you for sharing your feedback! We welcome you back so we can provide you with our

2 out of 5
Not very clean. Room was so small there was no room for suitcase

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Carissa Simeone

Thank you for taking the time sharing your feedback with us and others. We would like to extend a sincere apology that your stay did not meet & exceed your expectations. In regards to room size, we tend to be a smaller location given we are in the NYC area. Please know that we value your comments and have relayed the cleanliness issue to our executive housekeeper in order to prevent future guests from experiencing the same issue. We hope you will provide us another opportunity to prove that your stay was only an exception, and allow us to provide you with our superior service!

5 out of 5
Limited parking but very clean with nice breakfast. Very comfortable room!

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Carissa Simeone

Thank you for your positive feedback & comments. We appreciate you taking the time sharing your experience. We look forward to accommodating you in the future!

2 out of 5
The rooms are much too small, otherwise no isdued decent breakfast,,fairly clean, very sma elevator

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by Carissa Simeone

Thank you for sharing your feedback. In regards to our room size, we tend to be a smaller location given we are in the NYC area. We are glad that you enjoyed our hot & cold complimentary breakfast served in the morning. We hope you will provide us another opportunity to exceed your expectations

4 out of 5

Posted by on Mar 20, 2019

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Comment from Hotel Management

Apr 1, 2019 by Carissa Simeone

Dear Valued Guest. Thank you for your positive feedback. We look forward to seeing you your next visit to Staten Island!

About the The Staten Island Inn

Location 310 Wild Ave, Staten Island, NY 10314

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Staten Island Inn. Self parking is free. This Staten Island hotel is smoke free.

  • 93 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

The Staten Island Inn offers 93 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Staten Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Staten Island
  • Comfort Inn Staten Island
  • Staten Island Comfort Inn
  • Comfort Inn Staten Island Hotel Staten Island
  • Comfort Inn Staten Island Hotel
  • Comfort Inn Staten Hotel
  • Comfort Inn Staten Island
  • The Staten Island Inn Hotel
  • The Staten Island Inn Staten Island
  • The Staten Island Inn Hotel Staten Island

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.