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Craigshire Suites

3-star property
1881 Craigshire Rd, Maryland Heights, MO 1-855-201-7819
2.9 out of 5
See all 28 travelocity Reviews

" The front desk lady was super sweet. The room wasnt all that bad. The couch and 1 pillow had stains on it. And the carpet was not vacuumed or not wel ... " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

Aparthotel near Westport Plaza in Maryland Heights

In entertainment district

Within 6 miles (10 km) of this aparthotel, you'll find St. Louis Car Museum and Hollywood Casino Amphitheatre. Sophia M. Sachs Butterfly House is within 9 miles (15 km) and St. Louis Zoo is within 16 miles (25 km).

Business services

This aparthotel features a convenience store, laundry facilities, and free self parking. Business travelers can take advantage of the business center. Express check-in and barbecue grills are also provided.

Kitchens, WiFi

The 111 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include WiFi and desks. Weekly housekeeping is available.

Studio Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$236* Per night/room May 19 - May 20

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Craigshire Suites ratings based on 28 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Craigshire Suites

Everyone (15) Couples (7) Family (7)
1 out of 5

Posted by on Feb 26, 2024

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Comment from Hotel Management

Apr 9, 2024 by Katherine

Thank you for your feedback. We're sorry you were unhappy-we'll work hard to address the areas of your concerns. Thanks for letting us know.

4 out of 5

Posted by on Jan 10, 2024

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Comment from Hotel Management

Feb 2, 2024 by Katherine

Thank you for your feedback!!

1 out of 5
First is an security defense to match Ft. knox...no person, just a machine kiosk in a small locked room. Finally got to my room. These are not "hotels" as we think of them..they are abandoned "dwelling" units from the '60s projects...updated no doubt, but still old. The kitchen and bathroom area were dirty...and worse yet: THE WHOLE HOUSE STANK OF CIGARETTE SMOKE! I didn't even stay there, just turned around, returned my key card, and found another legit hotel.

Posted by , from Port Orchard on Aug 27, 2023

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Comment from Hotel Management

Oct 3, 2023 by Katherine

Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2 out of 5
Unsafe area. Left and found a different hotel for the night.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by Katherine Gonzalez

Thank you for your feedback. We are sorry you were unhappy with the area. Thank you for letting us know.

4 out of 5
The front desk lady was super sweet. The room wasnt all that bad. The couch and 1 pillow had stains on it. And the carpet was not vacuumed or not well. But over all it wasnt a bad place for the price.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Katherine

Thank you for your feedback! We are glad you enjoyed your stay. Thank you for letting us know about the stains. Hope you both enjoyed the concert!!

1 out of 5

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 7, 2021 by Katherine Gonzalez

Thank you for your feedback. We are sorry you were unhappy with your stay-we'll work hard to fix the issues you experienced.

2 out of 5
The was very nice Felt like home . However on my arrival I was told I couldn’t be rented to because they wanted a major credit card . Which was never ask for when booking room through Travelocity . And I never got a hold of anyone . It was late and staff was inconsiderate of the frustration after an hour .

Posted by , from Peoria on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Angie

Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2 out of 5
The linens were in good shape. But the property needs updating and a good cleaning. Our dishwasher was full of dirty dishes when we got there,we ran it twice it did not clean the dishes. The room smelled like cigarette smoke and the TV and lights were on when we came into the room, we were not sure if someone was still in there. If you don't expect real clean or in good repair you will be ok.

Posted by , from Red Wing, MN on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Angie

Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

5 out of 5
I like the openness of the kitchen along with the desk

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 11, 2020 by Angie

Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

5 out of 5
My own space the convenience of the location the staff was friendly

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Angie

Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

About the Craigshire Suites

Location 1881 Craigshire Rd, Maryland Heights, MO 63146

Property Features

There's an onsite business center. The business-friendly Craigshire Suites also features barbecue grills, laundry facilities, and a convenience store. Free self parking is available. Smoking is allowed in designated areas at this Maryland Heights aparthotel.

  • 111 guestrooms or units
  • 2 levels
  • Business facilities
  • Self-service laundry
  • Express check-in
  • Convenience store
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Craigshire Suites offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations. This Maryland Heights aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Televisions come with premium cable channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Shower and tub combination
  • Housekeeping (weekly)
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited.

Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 2.00 per day (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Wyndham St. Louis Westport Plaza Hotel
  • Hawthorn Suites Wyndham St. Louis Westport Plaza
  • Hawthorn Suites Wyndham St. Louis Westport Plaza Hotel
  • Hawthorn Suites Wyndham St. Louis Westport Plaza
  • Hotel Hawthorn Suites by Wyndham St. Louis Westport Plaza
  • Residence Inn By Marriott St Louis Westport
  • By Marriott St Louis Westport
  • Craigshire Suites Aparthotel
  • Craigshire Suites Maryland Heights
  • Craigshire Suites Aparthotel Maryland Heights
  • Hawthorn Suites by Wyndham St. Louis Westport Plaza

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.